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November 2023 by Robert DeMellier
I usually go to another branch but the last three times I went to PNC was this one in Jensen Beach. Each time I visited here I had the same Teller by the name Kiana. Each time she was very polite, friendly and professional at the same time. She is always helpul and answer's my question's. The second time I dealt with her I had a problem finding my Driver's License in my wallet. She was patient, didn't rush me and was concerned that I didn't lose it. Luckily I found in the wrong spot. Now that she reconnises me she asks how I'm doing and if I was off work today. I hope the Manager at this branch see's this post and takes note of it. PNC should be proud for her and knows she does a Great Job at Customer Service!
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July 2023 by Gyb 2Fyee
THEY DO NOT ANSWER THE PHONE!!! Horrible customer service unless you are inside their facility..
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July 2023 by Cathy McMurray
Mike the manager was very patient and helpful.
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May 2023 by Alison Cunningham Kryceski
Patrick is professional and kind. Goes above and beyond for his customers.
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June 2022 by Verified Google User
American flag flying at half-mast for months. Nobody cares here.
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December 2021 by Kevin Mears
They wanted me to go to another Bank to Close the Account. Understaffed as all their Banks are. No Branch Managers at most, so Good luck getting someone to make a Decision. Horrible!
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December 2021 by Richard Cerone
Nancy and Virginia are the best!..staff very friendly..this bank makes u feel at hm..
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July 2021 by Kathleen Peterman
Not only my bank! Feels like family! Caring and attentive! Great attitude and personalities!
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January 2021 by Anthony Gizze
The worst bank I’ve ever had to do business with. I’m shocked they are in business
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January 2021 by Jim Curley Jr
I presented a $2,500 check to cash from one of their customers. Since I didn’t have an account the teller was instructed to charge me $50 to cash their check! (2%) The teller was very professional but the institution is out of touch with consumer concerns! Shameful business practice!
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November 2020 by George Burkhardt
Big time banking services with the comfort of a community bbank.
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September 2020 by Kayla Pesce
This bank has the worst customer service I have ever experienced in my life. After 3 plus months my husband and I still do not have the ability to register our truck because PNC refuses to care about the thousands of dollars they themselves have invested in our vehicle loan. Not to mention the thousands we also put toward it & the monthly payments that have already begun. We get the run around at every turn and call especially to the local branch. I do not recommend this bank for auto loans nor any normal banking as they are not trustworthy to deal with your needs and have terrible customer service.
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May 2020 by Robert Weber
Over the last few days, Anna at the Jensen Beach Blvd location has been an amazing help to me. She patiently walked me through each transaction. Anna is a great asset to PNC
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November 2019 by Mike Conway
Pnc robs there customers. I had to ACH payments taking out of my account that I wasn’t aware, which took my account Into the negative. Instead of emailing me that day, PNC waited until the following day to email me, to let me know my account was put in the negative a day ago. They wait two days to email you so they can charge you insufficient fees and then notify you, instead of notifying me the day off, in which I would of happily put money in my account to avoid getting fees. PNC does this on purpose so they can hit you with service fees instead of notifying you so you can try to make t right. I will be closing my account and my friends and family members will be closing there accounts to and bringing our money elsewhere. I hope those service fees and your “policy’s” are worth losing customers. Maybe you’ll email someone the day off, not wait another day next time so you don’t have to steal your customers money
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November 2019 by Stan McDonald
I am not sure of the bad ratings, perhaps there has been some changes. I was carrying my puppy and the staff all came to hold him. I was treated perfectly. Warm and friendly staff. I was offered some opportunities with banking that I might consider. The people greeted everyone that came into the branch professionally.
