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June 2021 by Marcy Manin
We had the best experience in opening several accounts at this branch. Albert, the Branch Manager, made everything so easy for us and he has continued to help us with any issues. We enthusiastically recommend this bank and this branch manager.
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March 2020 by Mike Tamarazio
My wife and I could not have been more pleased with the service from Trustco Bank and its Branch Manager Albert Estopinal. New to Florida we purchased a home 26 miles from the Juno Beach branch Office. Initially we were securing our loan with our Bank " a mega sized bank" we have done business for over two decades. However the bank said our loan was too small and charge us a higher rate in 2019. So we turned to our Home Town Bank a bank my Dad did business with in the 1940's. Schenectady Trust.
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January 2020 by John Callaghan
Great bank! No lines, friendly service, extended hours, and no problems since we starting banking here over 3 years ago.
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May 2019 by Albert Estopinal
Sorry Robert for your unpleasant experience. There were multiple branches and departments involved with closing your family's retirement accounts. We strive to do the best we can for our clients. Thank you and your family for the many decades of business.
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May 2019 by Robert Wasserman
THiS BANK IS WORSE THEN ANY INSURANCE COMPANY! BRANCH MANAGER IS CLUELESS!! Took over 3 hours and a tremendous amount of threatening and arguing to have this bank close and refund IRAs. Branch manager acted as if it was his money. It was an extremely stressful event to get my money back from them. Invest and do your banking with any other bank. This small time bank should be out of business if they are fighting to hold on to your money instead of just saying thank you for your business and returning your money. Horrible experience. Never will I do business with TrustCo again.
