BankUnited, N.A. is a national bank based in Miami Lakes, Florida, known for its personal service and commitment to customer satisfaction. With $30.4 billion in total assets and numerous branches in Florida and New York, BankUnited offers a variety of commercial and consumer banking services. Customers consistently highlight the exceptional service provided by employees. The Jupiter branch is noted for its excellent assistance, particularly from a dedicated staff member who demonstrates a strong commitment to client needs. Eddy at the Indiantown Road branch is frequently mentioned for his friendly demeanor and efficiency, making customers feel recognized and valued. He has built strong relationships with clients over the years, providing a level of service that is both professional and welcoming. Jason, also at the Indiantown Road location, has earned praise for his ability to resolve issues quickly and effectively. Transitioning from other banks, customers have found Jason's support invaluable, with many expressing gratitude for his personal attention. Overall, BankUnited is recognized for its strong customer service and dedicated employees who go above and beyond to meet the banking needs of their clients.
Jason was a pleasure to work with! He was extremely knowledgeable, helpful, and ensured a smooth process. Highly recommend!
July 2025
Bank United provides very personal service. I work with the Jupiter branch, and every time I have contacted them, they delivered excellent service. I would like to give a special mention to Tanya, who is very committed to the clients.
May 2024
Bank United and Jason Harripersad have been an outstanding team to help us reach our banking needs. Can not thank Jason enough for his personal attention to our banking needs. He’s brought back the customer service that most companies lack today Sandy N.