BankUnited, N.A. is a national bank based in Miami Lakes, Florida, known for its personal service and commitment to customer satisfaction. With $30.4 billion in total assets and numerous branches in Florida and New York, BankUnited offers a variety of commercial and consumer banking services. Customers consistently highlight the exceptional service provided by employees. The Jupiter branch is noted for its excellent assistance, particularly from a dedicated staff member who demonstrates a strong commitment to client needs. Eddy at the Indiantown Road branch is frequently mentioned for his friendly demeanor and efficiency, making customers feel recognized and valued. He has built strong relationships with clients over the years, providing a level of service that is both professional and welcoming. Jason, also at the Indiantown Road location, has earned praise for his ability to resolve issues quickly and effectively. Transitioning from other banks, customers have found Jason's support invaluable, with many expressing gratitude for his personal attention. Overall, BankUnited is recognized for its strong customer service and dedicated employees who go above and beyond to meet the banking needs of their clients.
Wadia and Greg (business banker) take great care of their clients. They make it incredibly easy to do business, and really went above and beyond to assist me with a matter. This type of small town feel is too rare these days and it's what I appreciate most about this bank.
August 2025
Jason was a pleasure to work with! He was extremely knowledgeable, helpful, and ensured a smooth process. Highly recommend!
July 2025
Bank United provides very personal service. I work with the Jupiter branch, and every time I have contacted them, they delivered excellent service. I would like to give a special mention to Tanya, who is very committed to the clients.
