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March 2024 by Yash Patel
Uselessly expensive, understaffed resulting in long lines for food.
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March 2024 by Antonio Segovia (Piscus)
I used to love going to the luxury VIP seats but they are aging and they are not maintaining them properly. Filthy seats between seats and the back of the seats.On top of that service is terrible. I was denied service twice because she had to take other orders.Terrible experience.
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March 2024 by Casenya Stone
Went to see Dune 2 and was immediately disappointed. We were in theater 9 and the whole left side of the screen was lighter than the right. The volume was so low I could barely make out any dialogue past the general theater noise of people eating, sipping, moving, ext. It did not seem like there was surround sound. It seemed like the sound was only coming from the front of the room. Will not be going back.
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March 2024 by Sergio Veglia
I really do not like fast food
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March 2024 by LenaBlueTV (Lena Blue)
Nothing Luxury about this place at all.Fried food tastes like old grease. Lobster tacos were unsatisfactory as the other flavors overpowered, I couldn’t even taste the lobster.Many of the guests were lost as there was no one behind the counter of the concession stand to serve. After about 15 mins of looking around waiting for someone to appear, finally we were instructed to order at the bar.No real structure, low quality food, customer service could be better.
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March 2024 by Professor Morman
I called to inquire about their vegan options, but it appeared as though the receiver answered the phone only to put it down and not respond. I called back a few times and got the dance results.
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March 2024 by Guadalupe Ciancaglini
It's ok
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March 2024 by Terry Herlihy
Last 2 times we have been our seats were in awful shape.They were torn on seat and foot rest.We had to change seats last time because seat was ripped down the middle.This theater is in need of a serious update.
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March 2024 by Kevin B
Went here on a Saturday morning and the poor folks working concession could not keep up. The system for getting a box of popcorn is very dumb and waiting in line made us late to our movie
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March 2024 by Jeffrey Devers
Cinepolis in Jupiter is really going downhill.I saw Dune 2 there tonight. Got there early, ordered a soda and a popcorn with "butter".Over 40 minutes later, during the movie, had to ask what was going on since food was being delivered to everyone but me. I was told they "were busy".Popcorn and soda were finally delivered, popcorn without butter.I asked to see a manager after the movie. The waiter confirmed the manager would meet me at the end of the movie, Movie ended, no manager in sight.Btw, the men's room had no paper towels and toilet paper on the floor.Not sure how hard it is to make popcorn, or keep the bathroom clean.The Cinepolis used to be nice, not sure what happened.
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March 2024 by Jackie Bruder
Don’t go to this theater.. food is terrible and though they advertise recliner seats they don’t recline !! the back leans back a tiny bit but u have to hold it in place…it is NOT a recliner seat, no place for your feet and u can’t sit back!! getting mymoney back
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March 2024 by Jessica Marchant
“Luxury” and “full service” is used very loosely here. They don’t serve you food and drink in most of the theaters. It was my understanding that some movies do offer it but ours didn’t. We had to walk out mid movie to get our pizza. The pizza wasn’t good, just a standard movie theatre pizza.Of the 6 restroom stalls, 3 were out-of-order and the other 3 were dirty. One of the popcorn machines was down so you got your bag and then walked to another to fill it. We came here expecting a high-end experience and it’s just another regular movie theatre.
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February 2024 by Savannah Folds
I’ve been coming here for years. Katie is the best bartender, always knows my drink without me having to ask. Sometimes I come in just to have some wings and a beer and catch up. She definitely makes my experience here. Happy she’s back full time!
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February 2024 by Mark Boutani
Horrible!! Filthy! Waited 45 minutes for food.And they OVER CHARGE.The theaters are nothing better than watching at home!AVOID!
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February 2024 by Darryl Roberts
Service was excellent nice atmosphere we had chicken wings and pizza it was mighty tasty.