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May 2023 by Theresa B.
My first time in this location. I needed to return an item to Amazon and stopped at the CVS drop point to return. Wasn't feeling well and realized I needed to provide a box to return my purchase. The store manager Kathy, went out of her way to try to help me. I am beyond grateful for her kindness and will be using this location from now on. Thank you Kathy! I appreciate you!
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May 2023 by E E.
They need to level the store and replace it with a circus because it's run by a bunch of clowns. I have been living in Florida for 10 years and have been going to a farther CVS to get my Scripps filled because 575 West Indiantown Rd. can never fill a script on time. I am writing this specific post because this is the umpteenth time they have messed with my medication schedule. I take seizure medication's, which is nothing to play with. I am at the point where I'm calling the Better Business Bureau, filing a complaint and calling their corporate offices. Every single one of those people in that pharmacy need to be replaced. I have documentation and pictures of every single account of them messing with my medication schedule.DONT GO HERE!!! Seriously, BAD NEWS! 000000 starsI'm coming for the pharm tech(s) who can't do their job. This is serious stuff! Either do your job properly or get a new job. You have ucked up one too many times clocktower. Find another job!!!
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April 2023 by Clare S.
Jayden at the Clocktower CVS location was extremely helpful to me when I really needed it. I called 2 locations (Tequesta and Farms) and spent an hour on the phone looking for a simple antibiotic for an ear infection. I finally reached Jayden who offered to look for it and call to verify it being it stock while he put me on a brief hold. My good experience with Jayden retained me as a CVS customer, before talking to him I was literally wondering which pharmacy to switch to.
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March 2023 by Hallie Petersohn
Awful pharmacy customer service. On hold for over 20 minutes. Says they didn’t receive fax my doctor sent three times. Avoid using this place at all costs.
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February 2023 by Denise B.
This has got to be the worst serviced pharmacy. They are nasty to customers and they close for lunch even though you're waiting in line for 10 minutes. Publix pharmacy is a breath of fresh air compared to cvs much cheaper too!!!
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December 2022 by Chantel Colin
Called pharmacy, was on the hold for 18 mins and I called back and a lady answered and said HOLD….didn’t ask or anything, it’s been 11 mins already and still on hold.MULTIPLE TIMES THIS HAS HAPPENED AT THE PHARMACY
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August 2022 by Yeli P.
Horrible customer service and they DO NOT care about the customer's needs. Please do yourself a favor and run to Walgreens which knows how to take care of a customer
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August 2022 by Sam C.
Although this store/pharmacy could use a remodel, the staff in the pharmacy are excellent! Let's be honest, not many of us could work in a pharmacy like this where multi-tasking and teamwork are a must. These folks make it look easy, and they have gone over and above almost every time I have been in there! Great Job!
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October 2021 by Carly P.
This cvs drive through is a nightmare. I don't understand how their level of functioning is acceptable. Giving two stars because feeling generous.
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July 2021 by Robert H.
Absolutely the worst customer service I've ever experienced. The pharmacy has no idea what there stock is . They were telling me they were out of stock on medication for four days and telling me they ordered it for the last four days . When I asked for the store managers name and phone number the pharmacist did not know it. Understand that is here direct supervisor and she didn't not know the store managers name . Then I said I was calling the Florida regional director for CvS . I was placed on hold for 3 minutes . When she came back on the phone the medication medically appeared and said there was a inventory problem . I'd say there's more of a personnel problem . And they need to clean up there act . Time to find another company that wants our business.
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July 2018 by LoriO 711
The pharmacist was very helpful.
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May 2018 by Gaby M.
This place is the BEST. My nephew refers to its as "the special place" He's gets a new toy and i get to wander the store is super zen mode #mypeaceplace
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March 2018 by Ho L.
Brand new location, everything is organized and exactly where it should be. Bathroom was clean.
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November 2017 by Amy J.
The pharmacists are great. They are patient and look out to for ways to help clients maximize their insurance prescription benefits. My husband had a prescription that was about $100 per month out of pocket. The pharmacy tech told him that he may want to increase the milligrams and simply cut the pill accordingly to gain insurance coverage. We looked into it, called our doc to update his prescription and now, his monthly expense for this script is only 97 cents. In addition to great competent people, the pharmacy drive through window is amazing! Just watch out for the median on the left when leaving.
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May 2017 by Melissa Carrera
Like that they usually take almost all insurances. An staff is friendly