Inlet Optical Eye Care Center is highly regarded for its friendly, professional, and knowledgeable staff. Customers appreciate the welcoming atmosphere and the attentive service provided by the team, especially the optician, Shawn, who is praised for his exceptional care and patience. Many reviews highlight the staff’s dedication to helping customers find the right glasses and providing personalized attention, contrasting with larger chain stores. The store offers a wide collection of glasses, including unique and extensive options, and is capable of quick repairs, often within minutes. Dr. Lessly is also recognized as a great doctor, contributing to the positive experience. Customers feel confident in the care they receive, with many expressing satisfaction with their glasses and overall service. Despite some negative reviews elsewhere, the majority of visitors describe Inlet Optical as a hidden gem, where staff go above and beyond to ensure customers’ needs are met with kindness and expertise.
Dr. Lessly is great !!! Shaw is Wonderful and the sweetest ,Its an awesome store ,they are very knowledgeable.I am very happy with my glasses.Thank you :)
December 2022
Been going here for several years and always enjoy the friendly and professional service. Not sure about the negative reviews I have seen: Dr. Lessly and staff are first rate in my opinion.
August 2022
I trained associates in customer service for a large dept store for 15 years and her approach to customers was a ten in my book. What an asset to your store and a pleasure. She is a keeper.
