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November 2023 by Karin Nickeson
Sales people are rude and not at.all helpful
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September 2023 by Daniel Scotti
Greatest customer service ever for a MetroPCS store. Great guys
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September 2023 by Philip Reck
Robby was a great today, he was kind and intelligent, I would recommend coming here the staff is great!!!
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June 2023 by 72 Wayz
What a joke…Maggie clearly doesn’t care about her job , I was in at 9A.m to pay my phone bill because the online app was down. She was nearly 10 minutes late I didn’t say anything but good morning …she didn’t respond at all ,as soon as she got in she started slamming everything around clearly aggravated.By the time she got to me other customer walked in. At that point the steam was rolling out of her ears.She started rolling her eyes in anger…. Then when it was time for me to pay my bill, I explain to her the online app was down and she didn’t even let me finish speaking. I didn’t want to make a review, but in my opinion, if she cared about making money and wanted to be someone successful, she should at least be there at the store 15 minutes early to get everything open and ready…. She is an example of what’s wrong with today’s generation.
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June 2023 by Derek Richey
What a joke…Maggie clearly doesn’t care about her job , I was in at 9A.m to pay my phone bill because the online app was down. She was nearly 10 minutes late I didn’t say anything but good morning …she didn’t respond at all ,as soon as she got in she started slamming everything around clearly aggravated.By the time she got to me other customer walked in. At that point the steam was rolling out of her ears.She started rolling her eyes in anger…. Then when it was time for me to pay my bill, I explain to her the online app was down and she didn’t even let me finish speaking. I didn’t want to make a review, but in my opinion, if she cared about making money and wanted to be someone successful, she should at least be there at the store 15 minutes early to get everything open and ready…. She is an example of what’s wrong with today’s generation.
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February 2023 by Nancey Laster
I've been with Metro several years.. for the most reason, they are extremely helpful.. always there for you.
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January 2023 by Joy Neupert
They have the best girls working behind the counter there very knowledgeable and willing to take the time that you need to get things right
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January 2023 by Shawn Moser
Great place had a bunch of questions they actually took the time to sit and talk. I don't even have metro they still took the time.
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August 2022 by Melissa Brown
Very friendly staff put up with me and my one million questions!
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June 2022 by Judith LaFeir
The service is excellent the people are well informative I've been there for almost 20 years very happy to have them as my phone service
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March 2022 by Brook S
Today Aracely/Maggie were so helpful! They were so nice, professional, and very knowledgeable. Their hospitality was just outstanding! I am so happy I bought a iPhone 13 from them! Such kickass hard working ladies!!!!!!!
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March 2022 by Beth Gardner
Best metro store. I received the ultimate in customer service! I would highly recommend that you bring your business in and meet the great Metro team here. Thank you so much
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March 2022 by Elizabeth Franklin
Worst customer service ever! Sold me a phone that I can't even use 5 DAYS AGO!!!!!! And now tells me that I can return it for a new one IF I CHANGE MY NUMBER..... that's on my cards, wrapped on my vehicle, in all my ads!!!! I've been a customer since 2004! CALLED corporate which by the way is in south Africa.... they told me that's not the Metro return policy and handle at store level, and the girl laughed at me!! I WILL GET EVERY DIME I SPENT BACK INCLUDING THE CASE AND GLASS PROTECTOR.... AND TAKE ALL 22 PHONE LINES ELSEWHERE! I told the owner what I needed and he sold me a crap phone!!! And now he's NOT AVAILABLE. BUYER BEWARE OF THIS STORE!!!
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December 2021 by M A
Great customer service manager explained everything with detail and was very helpful, Maggie is awesome helped us with a great deal..Recommend 100%..El mejor metro De todo el area..vaya donde Maggie y Aracely...
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August 2021 by Faze Ikon
Bad customer service and the lady that works there look like that she sell drugs
