-
February 2024 by Michael A.
They did not have requisition my Dr faxed. Tech could not speak understand able English, staff was rude and rather unhelpful. There are better choices.
-
December 2023 by Larry F.
I am a true coward when it comes to having my blood drawn but these folks are great and I am thankful they act so professionally when doing my work. My wait time was minimal despite their crowded schedule and they were very courteous and caring. As someone once said, I'll be baaaaack!
-
November 2023 by Jordan
All things considered, this location got the job done. Scheduling an appointment was easy, and they drew my blood within 15 minutes of my appointment time. My experience was no where near as bad as other people who reviewed this location.
-
November 2023 by Melissa Oria
I’ve been coming to this location for several years now and I want to say that despite the HORRIBLE treatment the staff get, they still keep their composure and professionalism. Some of the people that come in with their attitudes and ready to complain about wait times even though they don’t have appointments should really be ashamed of themselves for how they treat the staff. Just saying “please” and “thank you” goes a long way to the staff.I truly hope Quest recognizes that the staff are doing their best and should have someone in the waiting area to make sure staff are being treated with respect and decency at all times.
-
November 2023 by Sara Buch
Clean. Efficient. Kind. Easy to navigate. The people working here are top notch. Wonderful experience
-
October 2023 by Gene P.
Making an appointment seems to be meaningless with quest period they book so many appointments for the same time that cannot be handled by the staff, and it spirals out of control period they know how to make an appointment, they have no clue how to keep an appointment. They should have consideration. Many people are fasting when they come in and making them wait several hours while having an appointment is ridiculous. Not recommended.
-
September 2023 by Olympia Devine, Inc
Thank you Jackie for restoring my faith in Quest. I posted a past negative review for the Burns Road location. I still bear lumpy scars in my elbow joint (2 years later) and even have post trauma stress from the vicious and abusive nurse! I was dreading this new appointment and cancelled 3 times beforehand. However, you have truly changed my mind. You were patient and very professional. I have rolling veins and you managed any difficulty with grace. I highly recommend this Jupiter location
-
September 2023 by Brooke Callinan
I waited a half hour on Monday (with an appointment) to be told the bloodwork I need can only be done before 11 am because it needs to be picked up by fedex same day. I then made another appointment for Friday, waited 1 hour, and then was told that they don’t do this type of test on Fridays.
-
July 2023 by A Schneider
I made an appointment and was in and out in 20 minutes! Made the appt online, checked in on my phone and was taken back in less than 10 min. I usually have a hard time with blood draws with hitting my vein, fishing for it or blowing them which hurts! I get a little faint and really dizzy almost every single time BUT DEBBIE WAS AMAZING! She hit my vein the first try and I barely felt a thing! She's really sweet, if you need her to stay quiet or if you want her to talk to you to distract you, she will do it. The location was nice, bright, clean and efficient!
-
May 2023 by Me Y
I did not have an appointment and I was lucky to wait only 1 hour and they started to take the waiting list .. I was number 10 when they started with number 1 a very patiently lady was waiting from 830am .. it was 10 :45am when she got in …the staff was so fast and professional, they even got one man who speaks Spanish… I did not feel when he got my vein … very smooth with the machines to get in and my doctor’s order was in their system …a 10 to them ! Great work:)
-
May 2023 by Christy Jennings
Cannot say enough good things about Abacoa Quest. Easy check-in, quick turn around, and they go above and beyond to ensure you are taken care of.Kudos especially for Joanie - cannot thank her enough for working around system issues, and being able to draw my blood the first time! As I age, it is difficult to find a vein. Joanie had no issues - and I felt nothing. Joanie is exceptional. Thank you!
-
April 2023 by Kelly C.
I suffer from major anxiety and for me to go anywhere is a struggle. I had to fast which means no coffee as well. After I finally get there shaking and crying, they tell me I have to come back 4 HOURS LATER!!!!! If they are going to pull this crap on people, then make it appointment only!!!!
-
April 2023 by Rajesh Shah
I never had a bad experience at this location. I always check in on my phone and I get text when I should approach to be called. They always have tv screen showing your status. I am using this location for last 2 and half years and will return. Thanks team.
-
April 2023 by Bryan Mastin
Had a 1:50 appointment. Waited over an hour. The waiting room was packed. A few of us started talking and trying to lighten the mood, as everyone was very irritated about the wait. One of the workers told all of us to be quiet. Really?
-
April 2023 by Rikki
They don't post anywhere that no walk in are taken that day and when you call to ask you can't get a love person no matter which option you pick. So you have to show up just to find out they won't take you.
