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February 2024 by Jorge Contreras
The service was very good thank you
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January 2024 by clark ries
Great Thomas p should cloned
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January 2024 by Scrub& Travel
The best service I’ve gotten from any T-Mobile store. Ashley assisted me that day and she answered an and every question I had. I was in and out in a flash. Great customer service
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January 2024 by Vanessa Aguirre
I have visited this location on a few occasions and the staff has always been very professional and extremely helpful. Would highly recommend this location anytime you need assistance. Ashley was a pleasure to work with!
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January 2024 by stephanie straeter
Thanks to Isabel Lopez's excellent troubleshooting I do not need a new phone!! Highly recommend the services here.
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January 2024 by Sharimar Rodríguez
Excellent staff. Always willing to help you, especially Pedro, he is the best. They also speak Spanish in the store.
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January 2024 by James Goedmakers
We were told that we could return our phones toward credit for a new phone upgrade, so we returned two phones, one of which had already been serviced for previous defects.Both phones were valued way below their actual "market value", and one of them we still haven't been credited for, but were told that pending their inspection for valid trade in, it might be rejected and they just wouldn't give the phone back after that.We got two new phones, both of which had issues right away with one overheating and the other not getting service anywhere. They refused to return the overheating one, and after returning the one without service they refused to return the previous phone's credit, stating "policy". We had to go to the store 4-5 times in the span of a week only to be treated very condescendingly by some of the staff, as if it's unreasonable to want a refund for products that don't work.Unless you want your time and money wasted for worse phones from a carrier there isn't much reason to deal with carriers when unlocked phones and prepaid plans are common now, especially with T Mobile's new Terms of Service changes this year stating they can now charge users fees for "improper" use of their network. They only seem to care about locking their users into new phone and service contracts.
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January 2024 by ROCKETWOOFER1
Ash and Thomas provided fantastic service.They stuck with transferring data from my old phone to my new phone for hours. It was a problem because of the compatibility of the phones, and they didn't give up until the job was done. Thank you so much both of you! Love the new upgrade I got.
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January 2024 by Pranahitha Reddy
Thomas was excellent ,highly skilled and patient .helped us open an account . Highly recommend him for any services he really is an asset to the company.
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January 2024 by J L
What a great experience with Ash. She held our hands every step of the way as we made the switch to T-Mobile. She made sure we had the best deal available, chose the appropriate phones, and made sure everything completely transferred. She even gave us a nice little promo gift at the end of our visit! If we'd know it would be this easy we would have made the switch sooner. Ash is the bomb!
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January 2024 by Madison
I went and was pleasantly surprised with the patience + guidance of the staff at this location! I had many questions and I was indecisive about plans & phone options, but they were able to help weigh out pros & cons with me. Thank you so much guys!!! 10/10, would recommend to anyone!!
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January 2024 by Amelia Silva
Customer service was fantastic. This by far has been my favorite T-Mobile store. Thank you again for the great experience and for having the phone I wanted in stock !
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January 2024 by Anais Morales
Very lovely place. The staff is sweet and very knowledgeable. I can’t imagine going to any other store.
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January 2024 by Alondra Ramirez
I had a wonderful experience with Ash. She was extremely helpful and answered all of my questions about upgrading my phone. She ensured that I got the greatest rate possible. She was very patient and understanding and made the process simple and straightforward. Ash is incredible!
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January 2024 by Sharleen Weisman
Received outstanding service from Ashley. She answered all questions and gave me and my family great deals. 10/10 would recommend going to this store! Best service I’ve gotten in a while.
