-
March 2024 by Joe Sharp
This is definitely the best UPS store in South Florida that I know of and we happen to have it right here in Jupiter. There is always people to help you in there because they don’t skimp on the staff. And I use it all the time because I’m an eBayer and an Amazon customer.
-
February 2024 by Gary Gerber
I arrived at the UPS Store at 7:55am and waited outside for them to open at 8:00am as posted on the door. By 8:05am there were 6 of us waiting outside and know one was there to open the store. I couldn’t wait since I had an appointment and I still believe on being on time so I left. I questioned some of those waiting outside and they said this is normal that they don’t open on time and the times vary when they get here.Obviously UPS has no respect for their customers. So sad to see such a decline in UPS.
-
February 2024 by Jessica Adams
I went in on my lunch break today to send a couple items. There were a couple people in line ahead of me but those transactions seemed to go smoothly. When it was my turn, the gentleman who called me up was relieved for lunch by a young lady who had just entered the customer facing area. I noticed that she did not log in to the POC terminal, she just took over (I noticed the cashier name on my receipt was "sales associate" so everyone probably shares the same login- not really the best practice and makes it difficult to track if someone messes up). She had no nametag and never introduced herself. We proceeded to lumber through the transaction in the time it took the other (incredibly polite and charismatic) cashier to get through 3-4 customers. The DMV scene from 'Zootopia' was comically similar to what I experienced. The only difference was that her attitude toward me was as if she suspected me of pissing in her Cheerios that morning. Everyone has bad days and customer service can be exhausting; I get it, but, this seemed more like an issue with the culture of the business. I will likely try to avoid this location in the future.
-
January 2024 by Andres J.
I’ve had mailboxes at several UPS Mailboxes locations throughout my business career, and store 3563 in Jupiter is by far the best. Joseph, the manager, is knowledgeable, friendly and goes out of his way to make sure you receive great service. They always have enough staff on hand to handle the incoming customers, which can be a problem at some other UPS stores. Highly recommend store 3563.
-
August 2023 by Sincerely Yours
I love coming to this UPS location. There is always this really nice guy there who is always so helpful.
-
July 2023 by Yours Truly
I love coming to this UPS location. There is always this really nice guy there who is always so helpful.
-
June 2023 by Lea Anne Rivera
I went to the Jupiter store on Indiantown to return an item. A week later I received a kitty litter container in the mail and a note saying they could not refund me because they didn't sell this item. The person at the store swapped my clothing item label for someone else's item. I went back to find out what happened and the men could care less. They said there was nothing they could do to fix their mistake. I was out the money for the item because they wouldn't refund me without the item.
-
May 2023 by Joe Michaels
Great location. I'm not sure the young mans name that is the notary there, he's got a few tattoos, but he is an outstanding employee. I waited for 15 mins while an irate customer was giving the notary employee a hard time for something out of his control. The notary remained calm and patient with the irate customer and was professional the whole time. If he's not in management, he should be. I will continue to use this location.
-
April 2023 by Yoania Paneca
This locations is always nice to visit very fast service the three younger crew working afternoons are very nice always busy running around but they always greet you and wish a nice days to every person in line they have a nice vibe in there music playing and they work super fast love them ??
-
April 2023 by Erin Alcalay
Rob went above and beyond to help me with mg shipment! He is customer service, focused, and professional!! He exceeded my expectations.
-
March 2023 by J Andrew
The staff is always working hard to keep things moving quickly. All the negative reviews here are just bitter rude customers. This place gets busy because it’s a great location. I’ve had zero issues with returns or deliveries. Highly recommend this location. Been coming here for >3 years.
-
March 2023 by Jeff H
The staff is always working hard to keep things moving quickly. All the negative reviews here are just bitter rude customers. This place gets busy because it’s a great location. I’ve had zero issues with returns or deliveries. Highly recommend this location. Been coming here for >3 years.
-
December 2022 by Peter Castellanos
Worst UPS store ever, bad attitude not very helpful personnel, and wanted to charge me for printing a label avoid this place at all cost!!!
-
August 2022 by Janine Brailsford
Best UPS in the neighborhood… staff is exceptional, fast, friendly, and very competent. My go to for mailing…
-
July 2022 by Robb Andrews
I ship 100s of packages annually, I've shipped 2 from this location. Both never made it out of the store and are never to be seen again.Careful when shipping valuables at this location as they tend to go missing without recourse.Manager doesn't understand how his own system works. Claims when they scan a package it doesn't populate into the system until its received at the hub. This is part of the scam.
