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August 2024 by Avriel Fernandez
They have a employee who speaks English yet chose to stick some one there that only speaks Spanish and I'll be honest I've come here a lot but I'm done with this I bought a blue tooth speaker ( DIED IN A WEEK) I now need to return but can't because the person working at this store can nott speak English so do not come to this store
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July 2024 by Bartolo Lezcano
Excellent atention
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July 2024 by alexander freites
I am grateful to my friend Elisa who assisted me gently and efficiently with great kindness. I highly recommend her.
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June 2024 by James J
Elisa was incredible! Knowledgable, kind, friendly, and was able to assist us as a new and as an existing customer quickly and efficiently. Highly recommend this place!
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June 2024 by Sandra González
Perfect attention, good prices recommended 100%
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June 2024 by Berta Reyes
Very good experience in the store, 100% recommended, good command of the work content.
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June 2024 by Rick K
Phone check.
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May 2024 by Ernesto Espinosa Valdes
I recently visited this cricket store and was immensely satisfied with the service provided by one of the sales associates. Her attention to detail and patience in explaining the different products were outstanding. She took the time to ensure I found exactly what I needed and answered all my questions thoroughly. Highly recommend this store for anyone looking for quality cricket gear and knowledgeable service!"In Spanish: "I recently visited this cricket store and was extremely satisfied with the service provided by one of the saleswomen. Their attention to detail and patience in explaining the different products was exceptional. He took the time to make sure I found exactly what I needed and answered all my questions thoroughly. "I highly recommend this store to anyone looking for quality cricket equipment and knowledgeable service!"
Thank you Melissa!!!!
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May 2024 by Carlos Perez
Wonderful attention, I recommend the Store 100%, the girls are super polite and extensive knowledge.
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April 2024 by Jack
I went to the Cricket store on Sunset & 117 Ave. to buy a phone. The two ladies Melisa & Doris were some of the most helpful and professional people I've ever come across. Very knowledgeable and just plain nice. I would strongly suggest all and any to consider driving out of your way if need to for your cell phone needs to them.
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December 2023 by Jose Venedicto
good service, happy to have found you, best service
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August 2023 by Graciela Suarez
I thought switching companies would be hard, but the employees here made it easy and Elisa transfered everything from my old phone to my new one!!
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August 2023 by Rafael Vilorio
Dory and Ardyn were wonderful! I came in just to do a Device Swap, but they made the transition from Android to IOS so simple!
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August 2023 by Romina Arturi PA - Miami Realtor
ZERO STARS FOR BEING BLATANT LIARS!!!
Bought my son a new phone for his birthday, and upon seeing store clerk Steven, opening the package to a screen protector & phone case (neither of which I had requested nor needed) I specifically said, wait, is that included with the price of the phone or is there a special promotion bc we didn’t ask for that. He responded “yes, it’s included” and he put both items on the phone, handed my son a bag with things and we left.
I later asked my son if he had the receipt in the bag (since I’d been handed one when paying the monthly service but not with the phone purchase; which were handled as 2 transactions). He said there was nothing in the bag except the boxes however he did a receive a copy via email and he forwarded it to me for my reference. When I checked the receipt, I saw charges for both the screen protector & the case!!
Unfortunately, I had to continue to work and could not go to the store until the following day. When I went in and asked for the manager he provided a ridiculous explanation, stated that I had been charged those items at a discounted price and stated that his system in-store would not allow them to provide a refund, since we left the store with the items, (despite HIS employee having lied to me) and I’d have to call the 800 # and deal with them to get a refund.
Customer service tried calling the store while I was on the line and were conveniently unable to get through. Ultimately they weren’t able to assist me, stating that was a store issue and needed to be addressed at the store; with supervisors specifically stating that was NOT something they can do anything about that and suggested I go back and call them again (800 #) while I was in-store, since what the store manager said, was not correct.
**Check your receipts BEFORE leaving the store and if they conveniently don’t print it, ask for it!!!**
This level of LYING, by both the sales rep. & manager, deserves to be reported as their way of doing business is ABSOLUTELY DISGUSTING & beyond UNETHICAL!!!!
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August 2023 by Jorge Reyes
Excelent service
