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January 2024 by Naomi W.
The place has really gone down hill. Feel very unsafe living here by myself. Impossible to get in contact with anyone. Doesn't feel like anyone really cares about the tenants. They respond to reviews with an email to reach out to them but all I do is reach out to that same email and no one writes back. I can't wait to leave here and go somewhere worth the money. I have been here for 4 years with the hopes it was getting better but it's honestly gotten worse. I'm sorry I've given them so much hope.
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January 2024 by Angelo E.
great service in getting me moved in by the leasing team there. especially raul and Maria. the property is great location is great and the amenities are great as well.Angelo Encarnacion
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December 2023 by Makenzie J
My experience with Pearl Dadeland has been terrible to say the least, from the application process on down. I’m a college student and decided to move here with my roommate due I the convenience of location. During the ' application process we were told we didn’t make enough although I documented and made 3x the rent by myself, we had to call again and send additional documents after proving we were indeed within the desired financial guideline. They assured us that it was a mistake on their end and approved us a day after they spoke with our parents. The next issue ensued on my day of move-in when they allowed someone to use the move-in elevator during the time that I reserved hence creating more issues and making me have to pay my movers more with NO REMORSE just an it is what it is attitude. The next issue is the lack of urgency that the apartment has. We have had a leak in the bathroom ceiling since move in and we’ve had to email multiple times for it to even be addressed, the leak has gotten so bad that there’s mold in our apartment. It’s extremely upsetting and my roommate and I are physically sick due to the negligence of the apartment. Outside of the poor management within the apartment I’ve been ticketed many times as a resident with a resident sticker in the garage, with no response from the leasing office and being charged a $50 resident fee and still being ticketed is not ok. They refuse to take action until you’ve escalated the problem and then they do the bare minimum. Please take heed to these reviews we ignored them and wish we hadn’t !Please listen to the other reviews as well, the staff is unwilling to help, rude and apathetic. After you sign the lease Pearl Dadeland becomes a completely different complex, from broken amenities, animal feces in the building everywhere, out of code and broken elevators to little to no guest parking spots the experience has been terrible. Take your money elsewhere especially if you’re a college student this place is a nightmare
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November 2023 by Alex Cathart
Adding to this : How long are we going to allow TWO machines in the gym to be broken? There have been reviews from months ago about these machines. Geez, better management needed. Ridiculous.I read through these reviews and I agree. I would have to believe that these are referring to Maria at the front desk. Incredibly apathetic and lazy. I would leave the details of my experience but she would undoubtedly know who left this review. Sufficient to say the other reviews are spot on.From a concerned resident
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October 2023 by Sydney S.
You get what you pay for. It is in a nice location but it doesn't make up for all the issues. The garage usually doesn't work, which defeats the purpose of security. Visitor parking sucks. It's "free" but you must renew every 2 hours. If you don't, you are guaranteed to receive a ticket. Neighbors are noisy and inconsiderate, despite quiet hours. Amenities are nice and maintenance is pretty quick. Not my first recommendation for an apartment.
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October 2023 by Anthony UEnd
I had a great experience here! The girl at the leasing office, Florencia, was great help! She was super enthusiastic and showed me around the property. She took her time explaining the application process and showed us a great unit. Will definitely come back to speak with her !
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October 2023 by Lisandra Cabrera
I have been looking for an apartment for some quiet time now. I came to Pearl and their staff is just excellent. Thank you so much Maria for all the help and for taking your time to show me the building. My family and I are very happy. Thank you thank you!!!
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October 2023 by Yanik Rossi
The WORST building here in Dadeland area!!! Nothing about Pearl Dadeland is luxury..- No security, broken garage gates ( it’s been over a month broken ) and all doors in the garage you are able to open without code so literally anyone could come into this building.- So many homeless people trying to come into the building /hanging around inside. Feels so unsafe living here.- Elevators are always broken/dirty.- The hallways don’t have AC so it smells like wet dog/weed- dog poop everywhere and no one cleans it. The door to catch/carpet to catch the stairs on my floor literally has had poop all over it for weeks now.. I’ve told the office & nothing, it’s still there.- my neighbor had someone trying break into his apartment, thankfully I have a ring camera on my door and noticed/told him. But again nothing was done.- every time you call the office they never answer. I even msged the manger 3 weeks ago and still NO ANSWER!!- the package room is left open with packages on the floor so anyone could steal them- aggressive dog lives in the building/ attacked another dog on my floor almost 3 weeks ago & the manager has yet to send out a email/done anything about like she told me she will. That’s why I sent her a email and still no reply.- Also it’s so loud outside since the building is off of Kendall, it’s like living in New York City!
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October 2023 by Ralf Reynolds
My wife and I had a great leasing experience thanks to Maria Matilla. She went beyond our expectations in assisting us with all our needs and questions.
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September 2023 by Yannik R.
The WORST building here in Dadeland area!!! Nothing about Pearl Dadeland is luxury..- No security, broken garage gates ( it's been over a month broken ) and all doors in the garage you are able to open without code so literally anyone could come into this building.- So many homeless people trying to come into the building /hanging around inside. Feels so unsafe living here.- Elevators are always broken.- The hallways don't have AC so it smells like wet dog/weed- dog poop everywhere and no one cleans it. The door to catch the stairs on my floor has literally had poop all over it for weeks now..- my neighbor had someone trying break into his apartment, thankfully I have a ring camera on my door and noticed/told him. But again nothing was done.- every time you call the office they never answer. I even msged the manger 3 weeks ago and still NO ANSWER!!- the package room is left open with packages on the floor so anyone could steal them- aggressive dog lives in the building/ attacked another dog on my floor almost 3 weeks ago & the manager has yet to send out a email/done anything about like she told me she will. That's why I sent her a email and still no reply.- Also it's so loud outside since the building is off of Kendall, it's like living in New York City!
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September 2023 by Mauricio Fernandez
I’ve been a resident of Pearl Dadeland since March and even though I’m satisfied with the location and some of its amenities, I unfortunately have more complaints that I’d like to:The main elevator from the most crowded tower in the community has issues or is out of service week in and week out. It’d get “fixed” for a couple days and go back out of service for several more. It’s almost part of the community’s daily routine at this point…Some gym and grill equipment has been broken since the day I moved in and nothing has been done about it. The left side of the Hercules machine inside the gym, for example, is totally broken and at least 2 out of 5 grills are indefinitely out of service.Lastly but more importantly, I was told someone drove into the parking lot gate and “tore it down”. It’s been over 2 weeks of absolutely no control of who drives into the community or leaves their vehicles overnight. Moreover, the gates connecting the apartments with the parking area are never locked. Meaning anyone can drive up to any floor and freely walk into the residency area.All these issues have been PERSONALLY notified to the management team whose response has always been inconsiderate and unprofessional. Last time I spoke to them I was referred to a manager that wasn’t present. Since then, I’ve been trying to call in order to set up an appointment with him/her and haven’t been able to even reach the office. Really eager to discuss how is this possible in a “luxury building”…
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September 2023 by Rolando Martinez-Velez
The worst front desk ever, this don’t even show effort to sell you. Instead of helping the Cuban lady wants you to go they give you all the reasons on why you shouldn’t live there.. please change or give proper training to your front desk specially the nasty lady
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September 2023 by Anya Shi
I recently had an application experience at the Pearl Dadeland apartment that left me deeply disappointed. As an Asian woman applicant, I expected professionalism and fairness during the process, but unfortunately, that's not what I encountered.I submitted my application along with all the required documentation, including bank statements and my I-20 as proof of financial stability. Despite having over $150,000 in funds, my application was rejected based on a purported "unsatisfactory rent-to-income ratio." This decision baffled me, as I had more than enough financial capability to meet their requirements.What troubles me even more is the lack of responsiveness from the management when I attempted to discuss and rectify the situation. I believe in fair treatment for everyone, regardless of their background, and I can't help but wonder if my experience was influenced by racial or gender biases.In addition to addressing the larger issue of fairness, I also have a more specific concern: my application fee. I would appreciate a refund of the application fee I paid, considering the circumstances. It's only fair that if an applicant meets the stated criteria, the application process should be conducted transparently and with due diligence.While I respect the right of any establishment to make decisions based on their criteria, I also believe that transparency, professionalism, and equality should be upheld throughout the process. My intention in sharing this review is to shed light on my experience, request a refund of the application fee, and encourage improvements in the application process at Pearl Dadeland.I hope that future applicants, regardless of their background, will be treated with the fairness and respect that every person deserves. Let's work together to create an environment where everyone feels welcome and valued.
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September 2023 by Peyton Archie
I wish I could give this disgusting building ZERO stars!!! I lived here for over a year and the staff is extremely nasty and never helps you. They are only nice when you first move in. The place is pretty dirty. There were multiple times I saw animal FECES all over the first floor and by the elevator. Some POS resident didn't clean up after their dog and the staff left it there for a few days. Also they ask for your security deposit up front god forbid you don't give it to them they will HARASS you for it and put delinquent notices on your door for your other neighbors to see. BUT when I needed my security deposit back did they give it back to me right away? NOPE! I had to wait over 9 weeks after moving out to get my security deposit back when I desperately needed that money to move into my next place. How dare they hold money that isn't there's for NINE WEEKS. This is a horrible place to live. I would rather be homeless than live at Pearl Dadeland!
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September 2023 by Miguel Angel Senior
This is the worst condominium in all of Kendall. The staff is super apathetic and rude, they don't even say good morning! and apart from all that, the elevators are always bad, not to mention that getting to the apartment from one place to another is a whole maze, and the parking lots are terrible
