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March 2024 by Hansel Segrera
The store was simply amazing, the staff was very professional and efficient.
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March 2024 by Brad Blanco
Great experience as always, staff was super friendly and fast!
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March 2024 by Alejandra Pozo
I had never had any issues with customer service at this place until I was attended by a guy with long, unkempt hair (I don't know his name) and he was extremely rude telling me that I couldn't receive my package because I was with my dog and they don't allow dogs anywhere in the mall or the store... (which is completely false because it wasn't the first time I had been to that place with my service animal) ... He was so insistently rude that another customer kindly took my dog while I dropped off the package and left the store. Honestly, I believe it's not what you say but how you say it. This guy urgently needs customer service training, he doesn't know why my pet is a service animal. He knows absolutely nothing, and although he should "follow the rules" I think he could have been less rude, and also understand that every rule has its exception. Very bad overall.
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February 2024 by Patrick Bateman
Great service. Highly recommend if you have a heavy PC or gaming computer to bring it to this location.
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February 2024 by Cindy G
So lucky to have this ups store as my neighborhood one! Employees are patient and kind and there is even a designated parking space for quick in and out!
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December 2023 by Valerie F
Rarely a line, everyone is friendly and super efficient. In and out in a flash. I won't go anywhere else.
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October 2023 by Steve Florio
I’ve been to different UPS stores and I will have to say this one stood out with great service!! The staff was friendly and very knowledgeable. They will definitely be seeing more of me in the futures. Thank you guys.
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October 2023 by Hao Tong
Unless you have your labels or mobile QR code, do not ship or print here. They charge a $1.99 file download fee which makes you flash back to the 90s when you had to dial for the Internet. I'll recommend the FedEx store that is just 1 mile away.
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September 2023 by Nicole Shatz
Wish I could give 0 stars. The art I mailed from this location arrived destroyed. Torn, bent, the box looks like it’s been stamped on. I communicated over and over that it needed to be protected and was assured it would be only for it to arrive like this.The kicker? I called the store. They hung up on me twice in a row. I called back and now they have the phone answered but left to the side. They REFUSE to help a problem that they started.Horrible customer service. Terrible packaging. Close this store.
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September 2023 by Shannon Ferguson
Very helpful employees. Great store!
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July 2023 by Abdulrahman Dwead
Mr. Jose did a wonderful job, make sure you get help from him ??
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April 2023 by Natalia O.
Love my local UPS store! They have great hours and friendly staff. I like to take my amazon returns here and it's always a quick process
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March 2023 by Freddy S.
Quick service and friendly. Located inside the mall and out the way but if you're in a hurry, you'll be in and out.
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December 2022 by William Villaverde
Great staff. Always friendly and very efficient.
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October 2022 by Briseida Perez
Mauricio is the best! Thank you for everything you have done with helping me and my company.
