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July 2025 by Armando Amaya
I spent 35 mnts today while your “officer” was at computer perhaps playing internet. We were 3 costumers and he didn’t even bothering asking what we need!!!
Is not first time this happens. This branh “sucks” I am going to move my account to a Bank who care about customers
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March 2025 by cucu
Terrible service. Lack of respect for the customers do not recommend at all
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August 2024 by Janet Guarnizo
Very slow! They take forever in the drive thru. They need more employees at this location.
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July 2024 by Kevin Corrales
Parking is great and I had my appointment to open my first account with Wells Fargo. But then Manuel the guy who was helping me was in such a rush to attend people that didn’t even have an appointment. He was not even answering my questions and completely ignoring me just to get me out of the way.
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April 2024 by Lola Vega
Worst customer service I’ve ever had.
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April 2024 by wanda villagomez
Bank teller called my job about a deposit discrepancy, I call to follow up and get no where..Phone rings and prompt says they busy assisting other customers. 35 mins later of hold, promp messages I drive to bank. Kendall town country palms location. I walk in and there are 4 ladies, two chatting away in corner, and two sitting behind glass doing nothing. Very upsetting and frustrating. Horrible customer service.
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January 2024 by W. M & R
No place to park. Unreasonable hours since there is no place to park because parking spaces are always full, hours should be extended.
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December 2023 by W
No place to park. Unreasonable hours since there is no place to park because parking spaces are always full, hours should be extended.
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September 2023 by Liz P.
In Town and Country, this Wells Fargo is fairly low key and its staff do not have the look of a bank in the middle of a Central American dictatorship. Its a place where you won't have hot flashes because the place looks just so far out to the right, they don't want anyone else in the space. This Wells you can mostly use without a lot of hassle. You'll get waited on by a female teller or hopefully even bank manager who is not some mafiosi looking fat guy in a suit as in some of these banks here in Miami.
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August 2023 by Sixto Ortega
Bad service, there was no one at the bank and if you don't have an appointment, they won't help you and everyone does nothing.
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July 2023 by Camilo Mejia
Haven’t used the bank services inside but the fact that there’s no drive up ATM is inconvenient. They have two regular ATMs which are regularly out of order.
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May 2023 by Jonathan Colon
Horrible just horrible. I felt like I was hustled and told the wrong information. I made a claim with them about fraudulent transactions on 2/24/23 and I also noticed some fraudulent transactions that date back 3 months but they were small amounts. I was worried about the big $616.71 one that just happened. So I called. And they were helpful but told me since the old one happened passed 60 day that they can’t fix these and that now it’s my responsibility. That’s messed up. But you know what it’s all good. Because I’m not going to put up with horrible service. I have a personal account and a business account, and I’m moving it all from WF. I’ll make sure I don’t recommend them to no one. You were once good ( Wachovia bank ). BYE
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March 2023 by Nadia Hernandez
Rude employee. Refused to help saying that he was too busy and he had a lot of confirmed appointments . Wouldn't even take my name down when I told him I'd be willing to wait.
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March 2023 by Gabriel Bello
The don’t take coin because they are lazy to count.. so if you have coins to change find a place where do have a counter because the BANK DON’T HAVE COIN COUNTER.. Incredible!!
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January 2023 by Rosa Rivera
Service was fast and easy
