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August 2023 by Warner Garrett
Pretty good selection--but smaller sizes. No website ordering because this location not found on Ace website
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July 2023 by arturo herreria
Excellent friendly attention as always. Affordable prices as well.
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May 2023 by Kevin K
Nice little hardware store. I found everything I needed.
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March 2023 by Armando Ruiz
Great service , they have everything you need , is bigger inside that it appears
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March 2023 by Popeye Kahn
Not much of a selection for boats although they are 2.5 miles from a busy anchorage...meaning, they have no idea how much money their losing so close.
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March 2023 by Tracy Parsons
Be aware this is NOT an actual ACE hardware store.
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February 2023 by Alberto Chalbaud
Well stocked, prices a little over the average.
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December 2022 by Kathy Serra
I went to this hardware store today. I needed to get paint and I had a paint chip. The paint guy said it was too small. I told him I could not get a bigger piece unless I took a chunk out of my door so he said I can’t help you. I said can’t you help me find something close to this color? He said no! We don’t do things that way! What?? I want to buy paint and he would not help me nor was he very nice about it. I’ve been to many Ace Hardware stores and never have I had such bad customer service as I did in this store in Key Biscayne. What a shame that they treat customers this way. I will never go back there ever again! They are rude and not at all helpful.
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December 2022 by Tita 72
Be aware!! Besides their terrible non- refund non-return policy which is probably the only ACE store in the country with this policy because they are not part of the franchise, (they also do not offer the reward program)they charge a credit card surcharge in the total of your bill Apart from the sales tax without you being aware. their prices are higher than other ACE stores because it is the only store at KB and they take advantage of it. I recommend the worth drive to the Brickell store which is part of the franchise and have a return/refund 30 day policy, plus it is bigger , more variety, well organized and friendly service.
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September 2022 by Sebastian Jaramillo
If you want bad customer service, this is the place for you. Otherwise shop elsewhere!!!
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July 2022 by Mara Busuttil
Great small place. Desperately needs organizing. I'm sure they're short handed, but glad they're there!
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June 2022 by Yhonnathan Roca (RocaPhoto)
I bought something and they sold it to me, without a box and scratch, the worst thing was that it had no price and the owner or manager put the price at his convenience and a price well above the value, additionally they did not give me an invoice.
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May 2022 by Carmen julie Ortiz
The Best service at an Ace store in Dade County. They walk with you to show you where things are, they carry packages to your car. Reasonable prices. Great place for emergency hurricane batteries, flashlights, etc.
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May 2022 by Richard Vera
If you bought something extra, don't bother trying to return it. They will try to give you any excuse so you don't get your money back. I'm never buying there anymore
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May 2022 by Melody Gelpi
Great hardware store. Lots of different things. Great store clerk. Very helpful.
