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October 2023 by Reymer Pérez Hidalgo
Karenia's help was amazing
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August 2023 by Jaylin Olacio
The cashier in a ponytail was rude and doesn’t know how to mind her business at all. Horrible, get some better employees.
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June 2023 by Steven Y
Stopped in here to get a drink for me and my girlfriend and purchased a mini version of the Cape FL lighthouse. There were many selections to choose from like Bottle openers, Fridge Magnets, and other cool nick nacks.
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May 2023 by Alex Cortez
Great store... Employees are so nice and friendly. Esther and Naliem were so willing to help. I haven't had such a good experience in any other cvs store... 100% great customer service. Keep it up!!!
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May 2023 by William Rodriguez
Best farmacy in the town. The staff are the most professional that you can find.
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May 2023 by Eureka Tutors
Great staff, very helpful and professional employees.
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April 2023 by Humberto Lahera
They gave me an excellent treatment, I feel very happy
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November 2022 by Jeffrey Pro
If you don't speak Spanish in this store you are #%$?!. When asking for help. I have had employee's shake their finger at me and just walk away. I only give them 1 star because one day 1 person did not discriminate against me and helped.
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November 2022 by Donatella Dillon
CVS IN KEY BISCAYNE is definitely the best I have been to , place is clean, happy, people friendly and kind pleasure shopping there
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November 2022 by Ash Aaltidor
Best place to shopping at, Good Customer service. They really care about customer's concern.
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September 2022 by Otho Marlieri
This pharmacy doesn't sell milk anymore, but it sells alcohol!!! what will be the reason? more customers in the future, right?
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February 2022 by Omar Alvarez-Pousa
Great customer focus. ERnesto did a great job. He was attentive, listener, and professional. Including provisioning of a mask that mine was broken. Superb!
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December 2021 by Kevin J.
I come in about 1:45 AM on a Saturday night because it's a 24 hour location. Walking around trying to find someone to help me to locate an item that i wasn't able to locate because I found only one of the items I needed. But after walking around for 10 minutes I decided to forget it there's no one in the store besides me and one other customer with no employees to be found. After I laid down my item to leave I see one employee lounging in a chair staring up at the ceiling not paying attention to anything. I said hello to him twice and he did not respond or even look in my direction. So I decided to leave, considering I could not find the other two items due to lack of customer service anyway. As I'm leaving I go outside and there's two employees sitting out smoking a cigarette in the parking lot ignoring the fact that there are customers in the store who may need to check out or maybe need assistance. I understand that it's slow and there's nothing going on but being in the service industry for 27+ years of my life as a manager I do know about quality of service. Absolutely no service whatsoever. And this is not the first time or I would not be writing A review like this. Even when the store is open and there are plenty of customers walking around actually getting an employee to pay attention to you that doesn't just default to saying "I don't know" is difficult. And if you do actually get their attention they usually have no idea where anything is 90% of the time. And one would think because its the Key Biscayne location where prices are higher and being the only game in town after hours you would think they would be paying attention especially on a Saturday night. Complete waste of my time getting dressed and leaving my house. I guess I will go to sleep without the item that I needed tonight and the two items I needed for tomorrow morning. I can always go to Winn-Dixie when they are open in the morning and at least there I will receive some kind of assistance if I cannot find the items.
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September 2021 by curvy stoner
On August 16 2021 I had surgery, so my sister went into this CVS in Key Biscayne, Florida to get my prescriptions right after surgery which included my pain medicine, she went up to the pharmacy handed in my prescriptions, She kindly told the ladies working that day that it was an emergency, so she said down with everyone else and waited, they called everybody’s name on the microphone that had got there after her, she waited for 55 minutes, she noticed that everybody had been there after her head came waited and left and her name was never called in the microphone, when she finally got up to go ask how long it would take they told her that her stuff had been ready for a long time, so they just never called her even though they seen her sitting there waiting why just because she said it was an emergency? We are convinced that these ladies did this on purpose, and they will have their karma coming to them when they have an emergency it was very obvious that they did this on purpose. They’ll be lucky if I never go in there after I recover
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September 2021 by Jose Leal
Lots of products in this store. I used the bathroom and it looked like they haven't cleaned it in a while.