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July 2023 by Google user
Excellent service and professionalism, I am very pleased with Truist Bank, I must highlight the exceptional attention of Karim A. Amin Excelente servicio y profesionalidad, estoy muy complacido con Truist Bank, debo destacar la atención excepcional de Karim A. Amin
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August 2020 by Daria K.
Juan Carlos is the best!!!! Customer service is excellent!!! I even did not expect !! Very excited to be with them!!!!
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January 2020 by Roxana A.
The Tellers here are the friendliest, and quick and always happy to help you out with your daily bank needs. I am usually in and out in under 5 to 10 minutes with any deposits or questions. The only catch their hours of operation are not the very best. But then again that is all banks, unless they have the virtual banking, which some banks do have. I will attach bank hours for you guys. They are located right across the Ritz Carlton Hotel on Crandon Blvd, next to the police station, and fire station. All branches have different reviews, it always a pleasure to walk in here.
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September 2019 by Yoli C.
Very dissapointed in this financial institution. Will never do business with them and would strongly recommend others to avoid Suntrust, especially this Key Biscayne branch.
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September 2019 by David C.
Awful experience with Suntrust. Stopped here to use an ATM and ended up getting my car booted. Most banks are happy with their big ATM fees but these guys hit me up for $65 to park here. Will be terminating all business relationships with SunTrust and will go out of my way to convince immediately family members to do the same.
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January 2018 by Rudy V.
Worse bank ever. They close customers accounts without explanations, causing extreme inconviniences. Fees everywhere and abusive. Don't bother with any Suntrust branch anywhere.
