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February 2024 by Pablo Cortes
After waisting sooo much time on the phone with T Mobile call center 611. Phil at the store help me and in two secs did what the call center couldn’t do in 4 calls and almost two hours waisted…
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November 2023 by Juan Carlos Alvarez
The TMobile people at this store are amazing. 10 thumbs up!!!
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November 2023 by Martina Delger
This t-mobile specifically provided me with the best offers. They're very efficient and trustworthy. Shout out Phil for providing with all knowledge needed and a fast reliable service. Very welcoming place.
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November 2023 by Austin Grant
I had a fantastic experience with your representative Phil. He was friendly, helpful, and incredibly knowledgeable about his products and service options. I'll recomend everyone i know to come talk to Phil at T-mobile for his high caliber customer service
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November 2023 by Dave Salmon
This place opened in June 2023. Small place but nice phones. Phil and Andres were there and I spoke with Phil about the phones. He offered me a great deal on the new Samsung Galaxy S23 phones that are cheaper than the other locations. Might buy from him later on.
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November 2023 by Libsen Rodriguez
Yesterday Satuday Octobrer 21, 2023, my daughter and I went to the Key Biscayne Store and Phill, the manager of the store, and Bautista, were very helpful and patient with us, during several hours we had to stay there reviewing our account, phones, and the promotion they offer us which lead us to up grade our account and phones for little money. Thank you, Phill and Bautista, we are very happy with all we got and we really liked your professionalism and care, that you both put into this transaction. Please do not hesitate to go to the store so they can help you with all your needs for your account or phone(s) I am sure that you will be very satisfied with the service they provide you. Thank you again.
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November 2023 by Sofia Aleman
Love this store! Great music! I love phil!! he is amazing. He is always there to help and makes the process fast and easy. Greatly appreciate the store.
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November 2023 by Richard Oleson
The staff is very knowledgeable and patient and helped me transition to a great new Samsung phone. Reccomend without reservations.
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October 2023 by Isabella Remolina
Honestly Philibert Goodwill, from T-Mobile is the most patient, willing and helpful store manager I’ve ever experienced. He takes his time with you, is dedicated to giving you the best deal and does his heart from the heart. So thankful I decided to visit this T-Mobile in key biscayne as opposed to others in miami. Even if you don’t live in KB. It’s worth the drive over to have service such as the one I’ve had. I’m a super happy customer. I was able to get the new IPhone 15, and an Apple Watch with awesome T-Mobile promotions Phil took his time to explain it all! 10/10
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October 2023 by Onofre Torres
Phil was extremely helpful in helping me to port my landline number over to t mobile. Excellent service!!
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September 2023 by Omaly Trejo
Bautista helped me out tremendously. I arrived to the store and was greeted kindly and respectfully. I was also attended in a timely manner. Thank you so much for all your help.
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September 2023 by Jorge Diaz
very good customer service, they are not the same people as the previous store, they do care about our well-being, the best store in key biscayne
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September 2023 by Maria Rosa Troya
Very helpful and courteous they resolved the issues I had with my Apple Watch that were not resolved by phone. Great place
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July 2023 by sofia ticchi
Super friendly and super helpful, they saved us from troubles and they were really kind...I recommend them, T-mobile amazing???
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July 2023 by Chiara Casarotto
Amazing team, the only ones who saved me and got me out of trouble.Visit them to find out for yourself!