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November 2023 by Deanna MacDonald
I do not recommend this bank for any reason. Not customer friendly hours (9-4) They will return checks within seconds of being overdrawn without any customer service policies. We changed banks as soon as first horizon took over.
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October 2023 by Michael Rojewski
Great bank. The staff are all amazing and so helpful.
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May 2023 by David Meyers
A horrible bank with terrible customer service. Can’t even find statements. Do yourself a favor and keep your money elsewhere.
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March 2023 by Joaquin Alfonso (KINI)
Always have a trouble with th ATN when I deposit cash it never reflect to the account to the next couple days so I recommend always take u recipes at the ATN the play with ours money
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March 2023 by Keith Brishke
Your bank is really geting to be a major pain your ATM is always down and I can never get to the bank when it's open ,I am going to consider taking my money somewhere else.
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May 2022 by Michael Giron
Do NOT even consider getting a construction loan by First Horizon. Their insensitivity around Covid, supply chain & labor shortages demonstrates their lack of customer centricity. In the Florida Keys, the residential monitoring team harassed us consistently. They hosted empty threatening and bullying calls, letters, all stating that they would not fund work already started or completed that they committed to only because we did not complete project in one year. It took a huge toll on our family. We raced and settled on subpar materials, labor to meet their deadlines and after all, they did NOTHING! Why? Because they couldn’t! There is a pandemic, and I’m not the only project delayed. Thank you HoriZon for turning our dream into sleepless nights!
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February 2021 by Stephen Simpson
Went it to make a deposit to a First Horizon account. There was one teller and zero customers.She told me multiple times that the lobby was ONLY for account holders, so I would need to go back outside and usd the drive tru . . . apparently for peasants who do not have an account . . . even though I was making a sizeable deposit into a Horizon cusromer's account.I have never experienced such condecending snobbery from any bank.Definately NOT reccomended.
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December 2019 by Tyler Kunkowski
Amazing. I agree with Mizell completely, the service was amazing and all the employees were very respectful.
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December 2019 by Mizell Fizzle
Jennifer Kunkowski is an amazing manager, she is the bestest manager of this company she kept me there after very unpleasant experience. all i request is that she gets a HUGE raise because she amazing.
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March 2019 by Dennis Harmon
I'm a snowbird, could not be happier with the service I always receive .