The Comcast Service Center located at 103400 Overseas Hwy Suite 101 in Key Largo, FL, offers a variety of Xfinity services, including Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. Customers can also make payments and exchange equipment at this location. The service center is noted for its polite and helpful staff who provide exceptional customer service. Many reviews highlight the staff's willingness to resolve issues promptly and efficiently. Customers have described their experiences as seamless and pleasant, often exceeding expectations. One customer appreciated the thorough assistance received while canceling their service, commenting on the outstanding service provided. Another reviewer emphasized the professionalism and helpfulness of the staff, mentioning how they were guided through automated processes and provided with follow-up support. While there are some concerns regarding account management and privacy programs, the overall sentiment is positive, with many customers expressing satisfaction with the service they received. The center is well-regarded for its commitment to customer service, making it a reliable choice for those seeking Xfinity services in the area.
The store was great and the people polite and helpful. However, Xfinity’s records of our account were misrecorded and caused us to require a tech call to fix the problem. They should spend less time with complicating privacy programs and more on making it easier to use plain old TV. PFS
January 2023
Honestly, I had never had a great experience with any utility company, but Comcast blew me away with their awesome customer service. I was disconnecting service due to moving, and the rep was helpful and went iut of her way to get me on thr road as quickly as possible.
January 2023
Drove 50 miles and still no resolve to my internet problem.
