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July 2019
I had a one way rental with budget. I was late returning, but had no issues. Ashraf took great care of me and was very professional. I'd gladly pick up or drop off here again!
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July 2018
Worse customer Service every. We had a flat tire and no one would even offer a car exchange. Road side service was an hour wait. We changed tire ourselves and had limited access to places we wanted to travel due to donut tire limits. Will NEVER rent a car from them again.
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April 2018
Awful experience. We had a confirmed reservation for our car at 1:30, arrived at budget desk at 12:30 and after waiting one hour in line I was told it would take probably another hour. We had a wedding to attend so we had to get a car from another agency and cancel budget. THen they docked me $150 for a late cancellation!