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March 2024 by Marly Silvestri
In February, me and my partner were in several times to mail items in a massive move to Hawaii. They were 100% unfazed by the size and number of self-wrapped bins we brought in to mail. Extremely helpful, quick and made the process seamless for us. This was the part we were most worried about for our move and our first trip in, all of that was alleviated.
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December 2023 by Donald Kuge
Been calling for the last 2 hours to try to find out where my package is that says it was delivered, intercepted and now being sent to the destination I didn't want it sent to, but still pay $25. It would be nice if somebody would pick up or email back
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May 2023 by J T
Extremely unprofessional and rude manager. Refused to allow me to speak with postmaster. I will be filing a complaint against this individual.
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January 2023 by Michelle Merren
This is by far the worst post office I have ever been to. The customer service is non existent. The gentleman scratch that the guy at the counter was extremely rude. I have been trying to return a package for a week now. Every time I come they are closed or line out the door. I arrived before they closed today and the guy at the counter shouted at me that he wasn’t going to help me since they close at 4:30 and it was 4:29 when I walked in. I can understand being frustrated with the holiday rush but his behavior was uncalled for. If you don’t like the job you have find a new one. Don’t take it out on people that are trying to use the post office. All in all if you can avoid this office I would. Thumbs down
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January 2023 by Joey Rivera
They are terrible! They don't want to walk to your mailbox so they mark the packages Undeliverable and send them back to the Sender. Terrible service!
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December 2022 by Marte Scruggs
We got there at 4:11, they weren't suppose to close until 4:30. We rushed to get there to mail our kids a post card from the keys, they were closed!!!! Why.....we still had 19 minutes!
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December 2022 by Christina T
I've lived in Key Largo for 2 years. The postal staff does their jobs, and my packages arrive on time. Keep up the good work!
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November 2022 by Reese
Rude African lady today Saturday 1240pm. October 29. No wonder they’re got bad reviews. That lady is in no mood to help. Just because of a piece of tape she got this bad review. She needs some customer service training big time!!! Rude!!!!
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October 2022 by Astrida McFarland
We are from out of town visiting in Key Largo and needed to mail one package. There was no line and the gentleman behind the desk was very nice and helpful. All done in a couple of minutes. A smooth process for us!
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October 2022 by Astrida M.
We are from out of town visiting in Key Largo and needed to urgently mail one package. There was no line and the gentleman behind the desk was very nice and helpful. All done in a couple of minutes. A smooth process for us!
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July 2022 by Johnny Hernandez
Ridiculous service I have called numerous times on numerous occasions and no one has been able to help me. Thank you for stealing my mail.
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November 2021 by Jeff
Best post office location ever. The employees really do go out of their way to help you when you need help with issues! Always pleasant and helpful!
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September 2021 by j dubreuil
Key largo post office is GREAT, it's the 800 number you have to call that is so deplorable.
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August 2021 by Timothy Aldrich
We get the wrong mail delivered to our house every day. We always take it to the correct address our selves because when we give it back to the carrier, she brings it back to our house the next day. Makes us wonder if we are getting all of our mail.
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July 2021 by Amanda Rust
I walked in late morning on a Monday, needed to ship some things to my mom, I picked out a flat rate box I thought would work and headed to check-out. Alex, who assisted me is the 5 star rating- he was polite and saw that my box was too big for what I wanted to ship and went and grabbed a less expensive box to save me money and showed me that the stamps I bought were 3D- very personable :-)
