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November 2023 by Sunne Rego
WORST Bank EVER!! If I can give them zero stars I would! I’ve banked here for over 20 years! In the past year every time I come in, the teller gives me a problem. They are sooo short staffed and the girl has an attitude. The wait time is ridiculously long. I’m pulling all my accounts from this bank. DO yourself a favor and DONT bank here!!!
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April 2023 by Bill Sinnamon
This Bank is a joke. Just left Bank of UnAmerica because of so many clerks that don't speak English and have attitude only to come to Wells Fargo to make a large opening deposit only to be told at 1pm were not taking anymore business today you will have to come back. I just laughed at them and said that's fine I will take my money somewhere else. Unbelievable, just read the reviews they say it all. Never again.
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March 2023 by Mel Sue H
I opened a personal account around a month or so back. Somehow, I got hacked. I found out I had been hacked when I received an email saying the bank was closing my account. Despite trying to get an answer as to why, all I got was a canned response regurgitating facts I already knew. I get hacked and get my account closed. SMH
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December 2022 by Claire H
Love this branch! Front desk tellers and bankers are busy but so very helpful. I rarely wait more than 5 mins to be seen. HOWEVER, THE BANK NEEDS TO MOVE THE SIGN TO THE ROAD. I have lived in the area for 6 years and pass this branch EVERY TIME. It is impossible to see (for new customers and visitors too) due to trees and distance from the highway . If I did not have an account there, I would NEVER KNOW Key Largo had a branch.
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September 2022 by Jessica Hogan
Doesn’t meet appointment times.
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April 2022 by Lou Keys
Have been a customer for years. They have been short handed but do their best to take care of the customer. Love what Wells Fargo has to offer.
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April 2022 by summer pruett
Very friendly and helpful team.
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March 2022 by Erick R
My name is Evaristo Ruiz , I have to said that Jesus Rafael Moya is the best ever person helping customer in wells Fargo , in my opinion , I have been Wells Fargo customer for more than 15 year , 5 stars for you Jesus , Thank you
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July 2020 by Elisabet Stadelman
Need help they send me to another Wells Fargo when they could find the solution without put in risk themselves cuz Covid 19. Bad attitude
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April 2020 by David Carlton
I have been dealing with this branch for years. All the tellers are super nice. Big cheers especially to Ms Sanchez- always a big smile:-)
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May 2019 by Veronica Ornelas
I am beyond irritated with this bank!!!I had to make an emergency deposit on my way to work just to be told they can't take my deposit if I don't have my account number with me!!! I had my ID my social anything they needed to look I up. but the teller just looked at me and said you need to have your account to make a deposit then turn around and continue as of I wasn't standing there! I didn't have any more time to waste but I am closing my account as soon as I can change my automatic deposits to another bank.
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November 2016 by Veronik Comenta
Its not too fast ,
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March 2016 by Seanna Terrio
I went to this bank about 5 months ago for a business checking account. I was told a pot of incorrect information in order for a teller to get his kickback. I opened a business account and ended up receiving tons of fees. I then closed the account and went elsewhere. Recently I needed to get a cashier's check for my down payment on my house. I went to Wells Fargo in Key Largo since it is the only bank other than driving to Miami I could do this. They would not help me because I did not have an account and the lady was unable to speak english. Soo irritated I left and drove 45 minutes to another bank to get this settled. I will never be part of this bank due to the poor customer service I have received twice now. Frustrating....
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May 2014 by Remedy's Nutrition
This bank is awesome especially the bank manager, Laura.
