Coach Outlet is a global fashion brand known for its high-quality leatherwork and accessories. Founded in New York, the company offers a wide range of products for both men and women, including handbags, backpacks, wallets, and shoes. The Key West, Florida location on Duval Street provides an enjoyable shopping experience, with customers praising the amazing prices and beautiful store design. The staff are frequently described as friendly and welcoming, going out of their way to provide excellent customer service. One reviewer even received a military discount, highlighting the store's accommodation of diverse clientele. While one customer felt the staff did not offer much assistance, they noted the convenience of the store's location amongst many other shops and restaurants. Overall, Coach Outlet seems to deliver a pleasant shopping trip, allowing customers to find the latest styles at great values. Whether you're looking for a new handbag, wallet, or other accessory, the Coach Outlet store is worth a visit. With knowledgeable staff and unbeatable deals, it's no wonder shoppers keep returning to this fashion destination.
I feel like I am being watched when I go buy something. I live here and honestly, I feel that I can’t shop in peace. You need to relax and let customers look around, decide what they really want and don’t feel watched. I went there for mother’s day and had to buy and leave ASAP. Do better!
December 2025
The staff here are awesome & attentive. We dropped by (11/23) since most places weren't too welcoming or happy to see tourists/cruisers in town. We were happy to drop some cash at this place & they welcomed it. The service & merchandise were great. Good job & thank you!
October 2025
The employees at this location truly go above and beyond! Was accidentally overcharged for a bag and they were able to correct the issue even though I had already left the state. I’ll definitely be visiting again on my next trip to KW.
