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October 2023 by S. Suarez
This is the best electric car company in Key West. We drive into town 2-3 times a month and always rent from them. They are nice, courteous and always have a car ready from weekends rentals to 4-6 hours rental.
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November 2021 by Sam C
Had an awesome experience with this place.
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December 2020 by sam cerimagic
Had an awesome experience with this place.
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June 2019 by J S.
SCAM! Do not rent from here Awful people that falsify charges Again do not rent from here They should be shut down
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June 2019 by Kimberly Pastrana
We really liked it the guys were nice at the rental office, this golf cars made it so easy for us to explore key west and more when you have kids it was so easy with my 7 and 1 year old and my doggy :). It was fun
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June 2019 by Celine L.
Be very careful!!! We came here in search for a quick rental golf cart. After signing the documents and everything it was fine but I got a bit sketchy so I searched up on yelp. We started getting more skeptical so we made sure to double check everything with the worker before we got the car, per the other reviews on the website. Make sure you are getting what you paid for!! We got a car that looked much different from the pictures shown so we asked for a different one. We saw the cars parked in the front and assumed those were the ones we got but nope! We got a replacement and we were slowly disappointed as we found flaws to the car such as the front drawer was broken as well as the car being too rough on the road for us. We got the car from the location on Duval street but we were closer to the one on Truman so we returned it there. The workers at the 2nd location confronted that we must return to the first location for aid and did not bother to help us any further. We drove the vehicle back and after enough complaint were told to just get our money returned. Granted this was our first time we rented a golf cart in key west so we didn't have much experience. But we didn't find our safety to be taken into consideration. Generally it doesn't seem like the workers took priority in making sure the customer service is good but more so just getting the car rented and that's all. There are much better rental places so if u want to go somewhere without much hassle, stress, and worry, don't come here!
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April 2019 by Leah N.
Great place to rent from! All the staff is SUPER helpful and accommodating. Would use again.
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January 2019 by Colin Wieberdink
RUDE employees. Do not give them a penny of your money.
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November 2018 by Mallory D.
Some friends and I rented a golf cart type thing for our Key West bar crawl and it was a great time! This company was very nice to deal with. They have lots of things to choose from, like golf carts, scooters, bikes, etc. we had an eight hour rental for about $120. Not A&M's problem or fault, but these things are hard to park. There's hardly any street parking available. But check this out-apparently while we were boozing it up the local police called A&M because we were parked illegally. I feel like A&M could have made money off this situation if they were a less scrupulous company, ie allowing it to be towed and hitting us with fines. But, they came out and parked the cart a block away (legally) and didn't charge us a dime. I think that speaks to the kind of company they are and I highly recommend them to anyone visiting Key West.
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July 2018 by Nicki L.
This was our 2nd time renting from A&M. Last year, a person in our party had an accident. There was damage to the scooter, but A&M charged us minimal for the repairs. This year, I lost my scooter key in the ocean and they showed up with a replacement in less than 7 minutes. They were nice about it and were very clear about the fact that there would be a $20 charge for the lost key--I was totally ok with that and paid it when I turned my scooter in on the last day. Also, a person in my party had an issue with their scooter battery dying--again A&M showed up within minutes with a replacement scooter and she was back on her way again quickly. Service with this company has always been a breeze. We take advantage of the ride to the airport when we leave--and the driver reminded us that we should also call them to pick us up when we land in KW--I totally forgot they do that, but will absolutely do it and rent with them again during our trip next year.
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June 2018 by Greg B.
Do not rent from A&M Rentals. They misrepresented the price to rent. I was charged an additional fee for insurance after being told a different cost to rent for a full day. Also, the cart we rented had over 22,000 miles (which is a ton for Key West) and made a constant noise in the left front tire. We told them about it halfway through our rental period but we were not offered a switch to a better one. With that said, do rent a cart to travel around Key West because the "experience" is awesome!! Just rent from someone else.
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May 2018 by Adam M.
Watch out for extra charges when you drop off when they are closed. This is our second time renting from A&M RENTALS. I read negative reviews and gave them the benefit of doubt last time and it worked out fine. This time we rented two scooters for a week. We were very careful with them and always parked them with plenty of room. I took pictures when we picked them just to be on the safe side. We dropped them off before they opened using their drop box system. They charged us nearly the same amount for the rental in damage. So we essentially paid double for our rental. I called to make it right and they are dragging their feet. It's too bad because I thought we had the place to rent from for our yearly visits.
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January 2018 by David G.
The little motorized scooters were fun! It was easy to rent, the guy that helped us let us try before we rented which was nice to see if we could even ride them safely. It was overall a good experience, we will be renting from them again. The bikes weren't the prettiest but we were renting them for the convenience not what they looked like they ran just fine.
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December 2017 by Stacy B.
Scooters were really old and weren't I. Super great shape. My scooter cut in and out and the ignition stuck when I tried to turn it on every time. The brakes also squeaked. Got us where we needed to go but def could have had some better quality bikes.
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December 2017 by TJ B.
Thumbs up for A and M. Took the ferry down to KW from Ft. Myers. A and M picked us up from the ferry and dropped us back the next day after we returned the scooter. Competitive rates. Good service. Nice people. We'll rent from you again, the next time we are in Key West.
