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November 2022 by Bill McMasters
Not a friendly bank. I used their ATM on Whitehead. They charge a 3.50 fee for withdrawal if using their ATM. That's not the issue. I put in my card, accessed account, chose withdrawal, checking, chose "other" for amount to withdrawal. ( I wanted $300 cash. ) pressed "3" and before I could press 00 it began processing the withdrawal and spit out $30. And charged me 3.50! Mad, but still needing cash, I started over and chose "$200 " nstead of " other" , got cash and hit for another $3.50! I called the bank the next morning and was told they would not remove the charge despite the malfunction of the ATM. They told me to contact my bank. Why would my bank refund me for their ATM malfunction? It's only $3.50, so it's the point, not the money for me. Beware. Go elsewhere.
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February 2022 by Scott Hearn
Closed ?? !!!!!!!!
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October 2021 by James Hides
FSB stole 3$ from me and I wrote them a letter stating I was upset, Laura Brown just called me and told me if I apologized she might give me the 3$ she stole out of my account. what kind of bully does this she called me to wheeled power over me. I've been a loyal customer for 5 years never overdraft or any negative remarks on record. if I had 200k in my account this conversation would have gone vastly different but I don't I'm working class and every dollar I earn is taxed to
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April 2021 by William Elliott
ATM doesn't work. The wireless NFC thing didn't work so I couldn't even get cash.
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September 2020 by Dorothy Williams-Albury
Blocked my card and I have no access to my money. Was supposed to be fixed on Friday. Now it's the weekend and the bank is closed till Monday. I am very unhappy
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April 2020 by Lloyd Gordon
everything I have been so very happy with him all the time I have been with them. always great service and I recommend them to all of my friends I have never had a problem and the employees are always so very friendly
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November 2019 by Robby LeBlanc
This branch has provided the best customer service I have ever received at a bank. Erika has served me for just under a year and every experience has been wonderful, not to mention every single other person I've met has been great, but Erika especially, as she has always greeted me by name bi-weekly with a smile. Old Town Bank is the branch I recommend everybody use.
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August 2017 by Nicolas Pierron
Banque proposant le change € => $ mais faite attention je me suis fais voler un billet de 50€ forcément aucune façon de le prouver donc vérifiez bien le compte et compter devant l'hí´tesse s'il le faut. Faites attention également au taux de change il n'est pas forcément le bon...
