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July 2023 by Kathie Banks
Simply the best customer service and the prettiest jewelry! They were even able to get my wind up watch from the 1960s repaired.
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May 2023 by Brandy Mitchell
After my mother's death, I brought him all my mother's and grandmother's jewelry to look at and assess. I brought many pieces that needed repairs or watch batteries. I even brought him a silver tea set to repair. Jeff was very kind, fair, and professional. In my time of grief, he was the jeweler I needed. Even though he's nautical, he's definitely not a shark. Thank you on the behalf of my family. All the pieces you repaired are beautiful.
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March 2023 by Keith MacDonald
I had a difficult jewelry repair request. They handled it quickly and at a very reasonable price. Everyone working there was nice to me, and the other customers. I love to support local businesses that treat people well!
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March 2023 by Henry Kokenzie
Best place, with incredible staff, the most knowledgeable people and so helpful, some of the most unique pieces I have ever seen. Great nautical items and amazing gemstones both cut and raw. Unbelievable jewelry repair too.
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March 2023 by Michael FL
Dropped a ring off for resizing..btw. the price was INCREDIBLE. they then called to say the prongs needed repaired and wouldn't feel comfortable letting me leave without them repaired. New lifelong customer
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February 2023 by Michael Logan
As a local Conch, I highly recommend them, Patricia was fantastic! She help with emergency jewelry repair and watch sizing on two pairs that now fit so perfect I enjoy wearing them. They also can restring mom's pearls and have a nice selection for gifts. No wonder they win the locals Bubba awards every year ?
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January 2023 by William W P.
It is almost impossible to find a jeweler who will replace a watch battery. I was welcomed, my watch received a new battery in a short time, and the price was extremely reasonable. I highly recommend this establishment. Courteous and professional staff. God Bless!
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January 2023 by Michelle Anderton
My birthday was this past Tuesday and my husband asked what I wanted. Our 30 year anniversary was this past October. I wanted a strand of pearls and have dealt with Jeff’s Gems before. I have several friends that have also purchased and ordered custom jewelry there. I know nothing about pearls and Patricia proceeded to give me lots of information. They didn’t seem to have what I wanted and then Jeff appeared with several strands, a double strand and several others. I wanted an 18” strand of 6-7 mm nice pearls. I learned so much from both of them. I told Patricia it was my birthday and when I did decided on a strand she put them in a fancy box and wrapped them up in a nice gift bag like a birthday present. I was like an excited child. Thanks so much to this wonderful business and their awesome employees.
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January 2023 by terry sparrow
I buy from these fine people every Christmas because my wife loves them and their products.For the first time I had a snafu with a purchase, totally my fault but the representative I dealt with Teresa Write was nothing short of angelic in helping me with a return and setting up a repurchase!I will be shopping here forever!
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July 2022 by David Mcmullen
Brought in a Rolex to have a link removed.. the jeweler proceeded to ask me how much I paid for it, then refused to remove a link. Went to a different jeweler to remove the link. Don’t recommend this place at all
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May 2022 by Larry Schapker
Very nice store. Lots of pretty things and very good prices. Patricia was wonderful to work with!
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April 2022 by Bottle Blonde
You will not accidentally find this b st kept secret but Google Maps knows the way. The staff are trained, skilled jewelers, gemologists. They take just ba that require skills and experience from small jewelry stores.Selection of new and estate pieces is a delight. Ask for Patricia!You don't need to be a master negotiator to walk away happy. They talk straight, deal straight.Thanks Patricia, Another Satisfyied Customer!
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February 2022 by Jorg Holtzermann
Super nice people, great servicen, fantastic jewelery !
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January 2022 by John Doe
Don’t shop or have work done here. Run away as fast as you can. One of the worst shops. Didn’t do what we talked about doing. I asked to have my Broken clasps replace on two of my chains and put a bigger watch band on my watch. I was told one week to have them done. Month and half later, it was done wrong and charge me $380 to just repair not replace what we talked about and small band for my watch. So much for the south does it better. Maybe better at robbing.
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December 2021 by Grace Olivia
Highly recommend Jeff’s Gems for jewelry repair. The turn around time for them to fix my ring was really quick especially during the holiday time. The price was also really fair. This was the second store I had gone into to fix my ring, the first store wanted to charge me double what Jeff’s Gems charged. They also replaced a tiny diamond that was missing. All the staff members were also really professional and friendly.