Key West Hammock Shop is highly regarded for its exceptional customer service and quality products. Customers appreciate the wide range of hammocks and chairs, including the popular hammock chair and Kooala chair with footrest. Many reviews highlight the staff's dedication to ensuring customer satisfaction, with one customer noting the owner’s patience and help in resolving issues with a hammock stand. Others have praised the friendly and informative service, especially regarding warranty replacements and shipping problems. Visitors to the store describe a pleasant experience and express excitement to return for future purchases. Overall, Key West Hammock Shop stands out for its commitment to customer care and high-quality offerings, making it a recommended destination for hammock enthusiasts.
Wife loves the hammock chair.Be aware of the height you need to hang the chair so that your behind isn't brushing ground and it's not too hard to get in and out.Great for a sunny day to sit and relax and even have a cocktail.
May 2024
I had a situation with my hammock not fitting on my stand. The owner was extremely patient while we sorted out the issue and he helped me navigate the solution. I highly recommend shopping at this company. They really appear to understand customer service!
May 2024
These people go above and beyond to make sure you are pleased with their product and service. We couldn’t be more happy with our hammocks!!
