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October 2023 by Casie Raines
Not a great experience here. Artist couldn’t speak enough English to understand what service I wanted. My nails are uneven and have snags which is annoying. My pedicure was the worst I’ve ever had. Not pleasant or relaxing. Tech did the minimal she could get away with. When I checked out the bill was over $120!! And I got a basic pedicure and dip manicure. Absolutely ridiculous prices for sub-standard services. I’m hoping the finish lasts because if it doesn’t I’ll be back asking for a refund. Another note I asked for three different standard colors I’ve been able to get anywhere else I’ve been and they were out. So I had to go with a color I really didn’t want.
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June 2023 by Melanie S
I wish it was possible to give this place 0 stars!! An hour after I left there, the nail polish peeled off! ? The girl who did my nail polish was unprofessional, her tools were dirty, and what's more, she hurt my finger badly!! Do yourself a favor and don't enter this place!
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May 2023 by Chasity Galimi
Husband and I got there at 5:30, we each wanted a pedicure and I wanted manicure and dip powder. They said no problem. They made my husband feel so uncomfortable about getting a pedicure and were fighting over who had to do it because no one wanted to. (He has really clean feet). They were rushing to finish and did okay on my feet, I could have done better at home painting but the shaping was great. My dip powder nails came out horrible. Scratches everywhere, didn’t clean the edges, she didn’t even file one of my nails and most nails came out crooked. It was $218 at the end for two pedicures and a manicure. Establishment was very clean.Services: Gel manicures
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May 2023 by Tammy Lanious
TI did my nails today and pedicure, GREAT JOB. VERY APPRECIATE our friends who live in key west loved them too. They even took us two hours early on Sunday. ThanksServices: Nail designs
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March 2023 by Michelle Malloy
Every time I’ve gone I get someone different but they always do amazing!
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March 2023 by Kris
60$ for a gel pedi and it has chipped within days the last 3 times I’ve gone. Normally I like coming here but no more for pedisService: Pedicure
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January 2023 by Brandi Pope
I went to the nail lounge for a mani pedi on Wednesday and wasn't overjoyed with my pedicure so I left without getting my mani but went back the very next day and without mentioning my dislike of the pedicure received exceptional service. I told them I liked my manicure so much better than my toes and they took it upon themselves to offer to fix my toes for me. I was ecstatic. I love the way both my toes and fingers look after this visit and will go here everytime I want my nails done going forward. Beyond pleased! Thankyou Nail Lounge.
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December 2022 by Bianca DiGennaro
Everyone is great here. These areBy Gigi and her nail art is top of the line!!’
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November 2022 by Brynn Morey
I had the most wonderful experience with my nail tech! It was my first time trying Nail Lounge and I will be coming back everytime I need my nails done! I had Andrea do my nails in the most beautiful dip design. Fall colors and it was stunning! She was so friendly and made me feel right at home! Thank you for the wonderful service!!!!Services: Manicure
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November 2022 by Brynn M.
I had the most wonderful experience with my nail tech! It was my first time trying Nail Lounge and I will be coming back everytime I need my nails done! I had Andrea do my nails in the most beautiful dip design. Fall colors and it was stunning! She was so friendly and made me feel right at home! Thank you for the wonderful service!!!!
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October 2022 by Ana M.
This was a last minute place to go and I was super happy that they took me. I went for a wax service and even though they said it was going to be an hr wait I really only waited 30 mins when I was next. The place was clean and very welcoming. There is also plenty of parking as it's located in a plaza area. Not too far from Duval strip as well. Could be a little better with the waxing as I had some wax still left behind and a few spots were missed from the wax. I like when they come behind with the tweezers but they didn't do that here. Overall it's still a go place to go and they do take walk-ins but a lot of the s places in KEY WEST really only do appointments which is why I was very glad to come here. My first visit here and do plan to come back if I visit again.
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October 2022 by Anie Simpson
I went to have my nails done here yesterday and it was a terrible experience. This estabishment should let you know when an untrained person is servicing you. She was horrible and the person who came to FIX her work was not any better. I highly recommend you DO NOT give your money away to this business. You'll get lumpy acrylic application. I had to tell the young lady don't add anymore acrylic. You'll get someone trying to drill your skin off your fingers. My nails have never looked this horrible. Polish is bubbling on my thumb. KWNL, tell people who your trainees are so they can get a discount if they choose to agree to inferior services. I took the file to shape my nails and I had to buff my nails properly. Let me wrap this up by saying if I didn't keep pushing for better effort I have no idea what my end result would have been. I was never disrespect or rude to either lady and likewise (they were sweet). I recognized they just need more practice and I wasn't there for that.Service: Acrylic nails
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October 2022 by Quinyeta Layton
First off, let’s say I love Florida. However, this shop is amazing. T, Nitzy, and J are amazing, the customer service was bomb! And my nails look awesome for my mom’s big day.
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October 2022 by Val T.
My nails popped off within a couple days. $165 for a full set and pedicure with gel polish. Just to pay someone else to remove the nails that were left and have a new set put on a few days later.
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September 2022 by Nicole Elizabeth R.
Wow. Such a great experience all around! I had Bianka as my nail tech. Friendly staff and LOTS of color choices. I’ve tried a few salons around KW but this has to be my favorite. Will definitely continue to come back!**Also, had my dog jump on my toe nails before they fully dried, ruining two of them. I called and asked if I could get it fixed and the owner said no problem. I was in and out within 10 mins.
