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November 2023 by Cate Northup
My battery went late in the afternoon yesterday. They fit me the very next morning and took care of everything right away including my regular maintenance. Great experience!
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November 2023 by Richard Smith
Good morning, exceptional personnel. Great experience. The shuttle driver was fantastic. I can’t say enough about his friendliness and his excellent attitude. Julie was wonderful. Happy I bought my car from key west Toyota !
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October 2023 by Alexandra Anderson
Oleksandr was the best salesman we could've asked for. He listened to what I wanted, he didn't try to push me into something, and made the entire process stress free and easy! We will be purchasing all future cars from here, everyone working there was so kind, patient, and knowledgeable!
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October 2023 by LouAnn Steely
It was such a pleasure working with the crew at Key West Toyota! We love our new car, and looking forward to using the new hybrid system. Edgar was very knowledgeable and was able to explain everything that made it easy to for us to understand. We would highly recommend buying your next vehicle here!
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September 2023 by Danielle Ulrich
The staff was very helpful and informative. Ray really did a great job at making me feel comfortable and guiding me to finding my dream car!
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September 2023 by F McK
Great, speedy, efficient service. Julie, the service consultant, is fantastic. Dropped car off on Friday, problem with rust on brake pads/rotors was diagnosed, parts ordered and installed, and car was ready for pickup on Tues morning. A great experience.
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August 2023 by Chris Saucier
Service is awesome!!! They always go above and beyond when servicing my car. Julie at the service desk is great..always keeping me informed on what needs to be done and what has been done. I have never ever felt like anything they recommend is unnecessary. I am continually pleased with their service and I totally recommend them.
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August 2023 by Hernan Marin
I went to Key West Toyota today and I was met by Edgar Perez, the moment he met my wife and me he showed a lot professionalism. Edgar answered all the questions I had and took his time to explain everything about the vehicles I was interested. I made the final decision to buy a Toyota Tacoma, and the sale went super smooth, well, Edgar made it smooth. I recommend Edgar to everyone who wants to buy a new vehicle.
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August 2023 by Tarin Wright
First service on a new vehicle and first time at key west Toyota service center. I could not be more impressed by the customer service and quality of work. There is no reason to drive to the mainland and deal with the headaches when we have a quality business right here for locals. See you next service keys auto center.
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July 2023 by Joe B.
As always these guys did a great job. Julie is the reason we keep coming back. She always does what it takes! Being in the Keys provides specific challenges but somehow they manage.
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July 2023 by Cari Diaz
The experience was good , the only issue I had was I dropped my car off at 7:30am and waited for the courtesy ride to my job was over an hour I finally had to call someone to pick me up
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July 2023 by Kobiljon Shakirov
Toyota has very good experience,they have perfect customer service. I am very satisfied with their job. All services which is included they are doing very perfect. I want to thank them and appreciate with their job.Thank you Toyota!
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July 2023 by Kay Dolliver Decker
This service department is very conscientious. They did a thorough job of checking out our Prius and fixing everything it needed. Our 14 year old car is good as new. Julie was very good at communicating and explaining the repairs. Great job!
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June 2023 by Tejas Soni
The service is always great. I used to take my car to Miami in the past because I did not like the local service here . One time I was forced to take my car here and have not been back to Miami since. Julie is the best. She has always been helpful and is great at explaining all aspects of the service. Thank you all especially Julie.
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June 2023 by Bill and Allie Taylor
Excellent purchase experience with Key West Toyota! Our sales rep Sabrina was informed and professional! She listened to our needs and helped us choose the right vehicle to accommodate our new needs as island dwellers (who trust Toyota and needed a practical vehicle for all our needs!) Edgar helped facilitate the process - even on his day off! The trade process was fair and no hassle or high pressure! Our transaction was smooth and quick and we are now happy new car owners loving our new vehicle and new island life! Will highly recommend!