NAPA Auto Parts - Key's Auto Supply, Inc. offers excellent customer service with friendly and helpful staff. Customers appreciate the professionalism, honesty, and kindness of the employees. The store provides free services like engine code reading and headlight repairs, which adds to the positive experience. Staff members go out of their way to assist, such as finding items in the back room or helping with windshield wiper fluid. When items are not in stock, they quickly order and get them in soon after. Overall, customers feel valued and satisfied, making it their preferred place for auto parts and services.
Excellent customer service! Oscar was kind, friendly and very helpful. I deeply appreciate his professionalism, and smile. I will buy all my auto parts from Napa from now on!
May 2024
They stepped up, where the local hydraulic company failed. Great service.
May 2024
Great customer service and honest auto store. I was about to get charged 150 dollars to run an engine code on my Chevy at a local mechanic and decided to just check in with NAPA to see if they offered it for free and sure enough the technician pulled out the code reader and did it for free no problem.
