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February 2024 by Florencia Pondia
Beware! Check in is at 4pm. FOUR! RIDICULOS FOR A 600usd a night (plus all the extra fees). Nobody else checking in as apparently its all wedding parties.Not a great way to start. More to come.
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February 2024 by Tina Click
My husband and I stayed here for our wedding and honeymoon. It was WONDERFUL. We got married on Smather's Beach on Key West, which was a short drive away. Honestly though, we never had to leave the hotel.The food was AMAZING. We enjoyed the Valentine's 4 course dinner. I can honestly say that the food at the hotel was just as good as the highest rated restaurants in Key West.The view from the room was so relaxing. We watched the sun rise and set over the water. It was serene. I started every day with a cup of tea watching the sun rise.I HIGHLY RECOMMEND a kayaking tour with Anela. We did a sunset tour, I believe it was a Valentine's day special. It was one of the highlights of the trip. She was so knowledgeable and excited about everything she showed us. You could tell she really loves her job.From the time we checked in to the time we checked out we felt special. The property is beautiful. Thank you Ocean's Edge. We will be back!!
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February 2024 by Chris MoMotko
This place is a hidden
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February 2024 by Larry Baccari
Kinda old inside. Had a musty smell but went away. Stayed only 1 night. Didn’t use the amenities and went in winter so it was also too cool to use the pools. Room was “bay facing “ but was. Mostly blocked by buildings. Restaurant on premises was really good for breakfast and
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February 2024 by Piyush AvA
Crooks!
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February 2024 by Michael Woods
Beautiful location, room and facilities were
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February 2024 by Ahmad Khalid
I booked this through Capital One premier collection of hotels because early check in was advertised with free breakfast and room upgrades. I was not able to check in early when I arrived and was told to wait until 4 pm. The "free" breakfast is actually a voucher for a VERY small selection of items off the menu. Drinks not included. Want an egg on your avocado toast? Want coffee? Not included. This does not qualify as a free breakfast. I also did not receive the room upgrade.The service is bad, there is only 1 lady at the front desk for all 500+ guests. She was a nice enough lady, but the hotel needs 2 or 3 more people working the front desk at minimum. The line to check in was 30 mins.Also the "resort" is definitely not nice enough to justify the price tag. The food is average. The gym is the size of a closet. The only thing they have going is the location. I would book elsewhere.Terrible experience. Wasted my time and money
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February 2024 by Paul Marks
A really lovely hotel situated around a marina on the other side of Key West. Very comfortable accommodation. Each block has its own pool. Very friendly service but the restaurant was a little basic. Very easy and friendly shuttle service into town on an hourly basis. Situated near the air base so regularly “buzzed” by fighter jets on manoeuvres! Exciting and interesting.Rooms: We had a very comfortable suite. Roomy and very pleasant.Food & drinks: One restaurant serving breakfast, lunch & dinner. Nothing outstanding I’m afraid but adequate. Friendly service. Pretty tired live music some evenings.
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February 2024 by yitzy P
It's a "almost" perfect place, while being there I kept on noticing it, they have a beautiful place, But there's so many small details where to improve, starting from the smell of the rooms, the layout of the pools, like a railroad , why can't they plant some bushes in between the pools for some privacy , there's no restrooms by the pool, so either you need to go up to your room, or pass the main restaurant in middle of swimming, the view of 1 side is to a power plant, a little bushes and plants could've enhance that ugly view, concierge team where Excellent , so was the girl from the tiki hut, very helpful. There's bikes and kayaks to rent on the house, although I wouldn't recommend biking out of the resort into a slum area, at night they have a nice fire pit for relaxing, the porches are not private and you hear all kinds of noise from neighbors, there was also smoking from other people's. Worst thing is that you can't talk to anyone after checkout, nobody's picked up the phone, nor replied to my email inquiry, and I spend almost 1200 for 2 nightsRooms: Stayed in a suite , didn't smell fresh as the window facing the parking lot, can't open , and the terrace door i couldn't keep open for too long As other neighbors where smoking on their terraces , also all the terrace have zero privacy, it's 1 long terrace with wooden spindles in betweenNearby activities: It's in a slum area, rented a bike by the tiki hut, but was scared to go out of the resortSafety: In the resort I felt safe , but I wouldn't feel safe walking in trailer park outsideNoteworthy details: While I was there the front desk where nice and helpful, so was the concierge, but before and after check out, I called several times in different times of day, and never got connected to a person.
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February 2024 by Paul Milligan
Oceans Edge was a very nice place to stay for a weeklong vacation in Key West. The setting, six pools, and spacious room all created a very comfortable experience.Our only words of caution; our first room smelled very strongly of black mold. It was not just a little musty, it was a stark odor and there was visible black mold growing in the air duct. To their credit, the hotel moved us to a different room, and to yet a third room, to make sure we were comfortable in our stay. The third room was clean, had no visible mold, and had no smell. They also gave us gift certificates for two breakfasts for two people on the house, a gesture we appreciated as breakfast at their restaurant is excellent.The staff at Oceans Edge was great, from the servers at the bar/restaurant, to the shuttle drivers, front desk staff, etc. Everyone was friendly, attentive, and helpful. I would say the service is a highlight of this property.While the resort is located on Stock Island, not on Key West, their comfortable, air-conditioned shuttles make it convenient to get to everything you want to do. The shuttle drivers are very kind, knowledgeable, and punctual, they were never late the entire time we were there. The shuttles run every hour.Stock Island has a few great places to eat, and if you ask nicely, the shuttle drivers will drop you off on their way to Key West (or at least get you pretty close). We thoroughly enjoyed The Docks and Roostica. The Docks is more upscale but well worth it, while Roostica has fantastic wood-fired pizza.All in all, I would stay at Oceans Edge again.Rooms: The rooms are large and have nice balconies or patios overlooking the pools and the marina.Walkability: This location is not walkable to very much. It is about 15 minutes to the nearest restaurant, other than the one located at the resort itself.Food & drinks: The food and drinks at the resort were all excellent! I would recommend the burger and add the mushrooms. I got it three times!
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February 2024 by Mario Bucaro
Our suite was nice but I did call down to have a maintenance man come and fix the loose toilet seat and replace the burnt out light bulb in the hallway...I was there a week and never fixed plus never found the switch for the patio light I believe it was drywalled over since day 1. I found the prices in the restaurant very expensive and unfortunately there's no other choices to eat as the location is somewhat isolated. Becareful they play the double tip game when you get your check...a 20% tip is added automatically on the meal but then they ask for the tip again near the bottom of the check. The shuttle service was great drivers v friendly and informative the grounds are well kept
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February 2024 by Sergio Meylou
Theft! A shameThe stay was pretty good.Only the hotel took the $200 deposit from us instead of simply putting it on credit.They refuse to reimburse us, it’s simply theft.Since then we have been waiting for a refund which the hotel refuses to re-credit!The interlocutors are totally incompetent! Never seen.
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February 2024 by Josh CA
Nestled in between a trailer park and a power plant, this 'luxury' resort will surely suffice for the average tourist clientele, so long as they don't notice the $89/night parking + 'resort fee' subtly added to their folio at checkout.One can assume that any request made of the front desk will not be conveyed to housekeeping (difficult things like late checkout for example).In classic American style, most things are fake: the books on the bookshelf are nailed together so you can't open (or steal?) them; the "fresh-squeezed" orange juice is straight from the Tropicana bottle; and the "fitness center" is a darkened storage closet filled with treadmills for walking off last night's key lime pie in self-loathing misery.
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February 2024 by Pam S.
A beautiful place away from the super busy downtown of Key West. Restaurant is excellent as is the coffee at the coffee shop! Staff were all very friendly and courteous. The marina is a beautiful backdrop sitting out on the balcony. It's a peaceful and relaxing place to come for a visit. My only complaint- the super small/lackluster fitness center. It should be 5X as big as it is. Only 5 people maximum can fit in this cramped gym at one time and that is pushing it. 2 bikes, 2 treadmills, 1 elliptical and 5 sets of dumbbells do not suffice for a gym on this kind of property. Everything else is top notch except for this. We really enjoyed our stay!
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February 2024 by Randall Miller
I would highly recommend this resort to anyone that is traveling to Key West. The rooms and the staff were great and the 4 or 5 pools means that the pools are not crowded. Thabk you to the resort for a very nice and relaxing stay!
