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July 2023 by Emily K.
Just wanted to write a review for Luis. I didn't want his hospitality and kindness to go unnoticed! I asked him a couple questions about which wine was popular and which to buy for my partner since I don't really drink. He went out of his way to share which ones sell out the fastest and helped me find the right choice based on my budget and interests. He even went to the back to get a pamphlet that further detailed the differences between wines and so on. He was really enthusiastic and so nice! My partner enjoyed the wine I got him. Def give this man a raise! He goes out of his way for his customers. Who knew a trip to Publix could be so exciting LOL!
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May 2023 by Neil J.
Great deli, they help you to your car and loading if you need help but they can't accept tips even though i would have liked to give them a tip. Store manager extremely helpful and staff also. Clean store, quick checkout. I wish more sale items.
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May 2023 by C Gray S.
I've been shopping at Publix for 30 years. The prices are moderate. The products are good quality fruits, and vegetables are very good quality. Customer service is outstanding. Shop wisely and take a vantage of the sales when available.
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March 2023 by Jami W.
Staff was helpful when I needed to find bug spray. The store was clean and stocked well. Bathrooms are clean
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March 2023 by Eric N.
They were able to supply all of our needs while in Key West. We went there a few times while we were in town.
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December 2022 by Pablo Juan
Had a horrible experience at the pharmacy at the public location at Searstown Shopping center in key west on 20 December . Aside from the fact that it took over 2 hours to fill a prescription, I was yelled at and treated extremely rudely by a staff member in the pharmacy by the name of Kim. When I asked for information about one of the medications I needed she started screaming that she told me three times already. She was using trade names which I don’t know because I’m not a pharmacist and I just wanted to make sure I understood the medications I was getting. When I told her I felt she was being impolite and aggressive, she said, you know what? I’m going to send your prescription to another branch and you can walk there and pick it up! Like a spoiled child! And this woman is a pharmacist! She then proceeded to complain about me loudly to her colleagues, divulging confidential medical info for anybody within earshot to hear. Other customers around were shocked. I complained to the manager. The woman should not be working with the public!
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June 2022 by Karen S.
Publix has by far the best subs in Key West. Every week a different sub is on sale, this week an Italian foot long for $6.99. You can't beat it.
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March 2022 by Stacey Ramirez
I’ve been shopping at this Publix since it first opened. All the employees show excellent customer service and likewise the one at Key Plaza. Today I was shopping at the one in Searstown and Marie at the Deli deserves recognition because every time she makes any of my subs she knows what condiments I like on them. She is amazing!!!
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June 2021 by Wyatt B.
They have everything you may need including Kombucha. Are the reviews say that the isles are narrow but they're not... they pack everything they can to the grocery store. Great job and great shopping experience in and out. Clean bathrooms for costumers right up front as well. Thank you
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May 2021 by Tom Long
Publix is always clean with good staff. Plus, looks like you don’t need a mask!!!
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April 2021 by Angel Helene Watson Atkins
Nice clean store with great employees.
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March 2021 by Craig D.
(3) ~ Not sure if the other Publix right down the street is better, but this location is an average conventional grocery store at best. My main gripe is the aisles are too narrow for two carts to use, so you're constantly trying to figure out who has the right away...
