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July 2023 by Maggie D.
Poor service at the pub sub sandwich bar. The female working today at lunch was rude and lacked serious customer service. Ordered a sandwich and she left out most of the items and seemed like we were burdening her. The men working the station were helpful and took care of us.
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May 2023 by Em B.
So I came to Key West from West NY, the land of Wegmans. Publix really doesn't compare to the grocery stores up north. But for KW it's great. We commute from Old Town, where the mom and pop grocery prices are exorbitant. They're a little better here. Cheaper and nicer than Wynn Dixie. Salad selection is way better than WD too. Prices are still crazy compared to mainland, but that's to be expected since everything is shipped in.
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May 2023 by Dotti Albury
What has happened to the Publix Deli in Keys Plaza? I was standing at the hot food case gor service. Deli employees walked past me back and forth for 5 minutes, not even acknowledging me. I walked out and took my money and business to different establishment.
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April 2023 by Kirstie G.
I ordered my WEDDING CAKE very far in advance from Key Plaza Publix. I paid in full prior to my WEDDING and even paid extra for delivery. the day of my WEDDING I received NO CAKE. My wedding planner called multiple times and Publix never made my WEDDING CAKE. terrible.
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March 2023 by Amber S.
Very disappointed. Very high prices. The highest I paid for this salad and it's inedible. Had to throw away $6! Not happy. This should have never been out for purchase.
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February 2023 by Robert S.
If you are driving into Key West from the mainland and make a right onto N Roosevelt Blvd, you will see a shopping center on the left with a Publix in it. This is the closest Publix to Old town, so if you want to load up on groceries at a mega box store, this is one of your chances.Most of the shopping for groceries in the Old Town area would be in smaller mom and pop stores or convenience stores.We stopped here to get some cookies, since I had a craving for cookies as we arrived in Key West. Like all Publix stores, this one is well lit, nicely organized and it was easy to find the items I wanted.Nice staff.
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October 2022 by Philip J.
My Spicy Salmon sushi was black and the rice broke in my mouth not mush it was as though it wasn't even washed either. Unless I'm wrong but Salmon does have a orange like color correct?
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October 2021 by Deb T.
Very unhappy to buy high priced basil to open it and most pieces are already brown.- hard to photograph this
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July 2021 by Larry Wonder
The bakery is probably the best oiled machine I’ve ever seen, not like I’d know what I’m talking about as a professional Chef for 25yrs it’s hard not to walk in there on Sunday’s and put on an April and leisurely go proof a speed rack of raw dough or to roll out some lime green sough for your beautiful macròns, they’re not macaroons, please put much more respect on the name of the cookies you roll out and charging a $2.50 gives all your ppl a a small raise because 4am is early and shows commitment on their part, they need you to show some serious love and drop a monetary notation over the top. I worked through all of this and was hired as a critical hire for DOD, I work in a grocery store for the government, we’re required to work through all this and never saw a raise, while all the firemen and police got raises we got nothing, I wrote a letter to DOD, one sentence. If the guys waiting for fires are getting raises what about the people who sell them groceries?
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January 2021 by Maria G.
I will not be supporting this business anymore. I used to buy gift cards here for family members but not anymore until you change your policy and condemn traitorous actions by the family and funding violence.
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January 2021 by Penny Sue Walker Pourciau
The Key Plaza Publix has the most customer friendly staff and selection I can’t find anywhere else on the Island! Cannot thank you all enough!!!!!
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October 2020 by Joshua C.
Really great little store. First time on this side of the country and I had never heard of Publix before. Needed to pick up all our vacation food and drink essentials and they had a great selection of things to choose from. Really nice deli and bakery items. All the staff were very friendly and professional. Store was very clean/ well kept and everything was neatly organized on all shelves we went by.
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October 2020 by Ken Adams
After not finding one item I needed at Winn Dixie (where I was able to finally shop mask free), I went to Publix. Before I entered the store, I looked everywhere near the entrance for restriction signs. The only one I found was a request to remain 6 feet from others. So as I entered the store, an employee told me that I need a mask. I said that I didn’t see a sign requiring a mask, and asked if I missed it. She said “there are signs everywhere” and walked off. So I went back to the entrance to double check, and found no “mask required” signs. I entered once again and was stopped by another employee who stated that wearing masks was store policy. I said that I have no problem with store policy, but I did not see a notification of it. As I refused to “cause a scene”, I put my mask on to get the one item I came for. If stores want to remain draconian, they need to post their requirements, so potential customers can decide if they want to spend their money elsewhere.
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July 2020 by L S.
My review is for Mr Christopher @ the deli!! Thank you very much sir, our subs/flats were great! He had a good attitude even though he was the only one there for a while and took his time to build our kids & I the perfect sub!! He paid attention to detail and was very meticulous!! Good employees are hard to find sometimes .. cherish this one!thanks again!