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April 2023 by Jason
DO NOT HAVE YOUR VEHICLE SERVICED HERE! Incompetent mechanics are not capable of putting lug nuts back on correctly. Brought my vehicle in for simple service and received my vehicle back with stripped and missing lug nuts. Needed an oil change which turned into allegedly having an oil leak despite not having any oil leak symptoms prior to bringing in. $1000 later and I have zero confidence in any of the maintenance done.
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April 2023 by Jim Sewell
This was the best experience I've had at a car dealer. They treated me well and it felt like they helped me buy a new car instead of pushing one on me. Very pleased.
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January 2023 by Calvin Adams
I went to Keys Auto with the intent to lease a vehicle but I ended up buying a new Toyota Camry. My seller’s name was Edgar Perez. He was very pleasant with me and my wife. It was so quick and easy to buy the car. If anyone is looking to purchase a vehicle go and see the guys at keys auto. I recommend them.
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December 2022 by Kale Benton
I recently purchased a 2023 4Runner Offroad Premium from these guys and I couldn’t be happy with the vehicle and the customer service they provided. Edgar was my sale associate and he was exceptional. I was very particular about what I wanted on the vehicle and and he told me upfront that it would be very hard for them to meet that request however he would do his best. He provided me his personal cell phone and told me he would be in touch. It wasn’t a week later he came back and told me the exact truck I wanted would be on the lot in a few weeks. The truck exceeded expectations and even had a few extras I was not expecting. The dealership also sold me the vehicle at MSRP which is somewhat unheard of in this region on high demand vehicles. The entire experience including the financing of the vehicle was easy and met all my expectations. I appreciate the fact that this dealership truly cares about locals and it’s reputation. Thanks again for making this happen!
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October 2022 by Ann Cappola
We have been Kia customers for a long time and have never had anything but a good experience when dealing with them. Our salesman, Alex, has always been accommodating and goes out of his way to see that you are satisfied. I would never think of ever going anywhere else.
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October 2022 by Amy Culligan
Alex, Lee and John.......THANK YOU. We love our new 4 runner. My husband will miss his Scatpack but we can now tow a boat. I appreciate you guys and the no pressure sales. Remember me if you need dive or boat gear.
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June 2022 by Matthew Hampson
Julie was excellent with helping my girlfriend and I get home from vacation ASAP. She took us right in when my water pump failed and was able to provide speedy shuttling services, accurate timing and repair cost figures. I can’t thank her and our shuttle driver Stephan enough for their quick and courteous help in our time of need.Thank you sooo much guys!
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April 2022 by Richard Divoll
Brought my Ram 1500 Eco Diesel in for repair. Regina was my service advisor. She was efficient and communicated well. The diesel tech had my problem fixed quickly. The price was reasonable. Altogether a good experience, especially in these times where good employees are so hard to find and retain.
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May 2020 by Brad B.
This place is just dangerous!! After purchasing a new tire, and having them install it, the technician forgot to tighten the lug nuts. Two fell off and were rattling around inside the hubcap. It made enough noise for me to pull it off and so not only the two Lugnuts had spun off completely, but the other Lugnuts were so loose I could tighten them by hand. Don't go here! You might actually die!!
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March 2020 by Symone Richardson
My husband and I were visiting Key West from Orlando and our car unexpectedly stopped working. Paul and the crew at Sears Auto Center was soooo helpful and kind. They worked diligently to find the issue. Unfortunately, our engine was blown and they were not able to fix it. However, Paul found us a place that could and assisted us with filing a claim with our warranty. They were so kind, prompt, thorough and friendly that they made a very stressful situation a lot easier. It was a blessing that the tow truck bought our car here!
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March 2020 by John H.
Sears auto center has saved my day many times. Professional great customer service and repairs at a very good price. My most recent visit was for a screw in my tire. I got in and out in the time promised. Danny and Mya helped me on my last visit. They were awesome
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March 2020 by Generic Name
They charged a high rate for an oil change. Then they over tightened the oil pan drain plug when they finished my oil change. I had to go to another mechanic shop to have them break the bolt off and replace it. Sears is not a good mechanic shop. Beware.
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March 2020 by Brian lafaurie
Came in to get a singular tire change 2 hours before closing and they turned me down without a legitimate reason.
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March 2020 by Dalman Michael
Poor service dishonest and generally out to destroy your Vehicle so they can make more money.
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February 2020 by Steph 0703
I'm giving 4 stars only because of the professionalism of the mechanic. He was helpful and kind.The women at the front were also kind.
