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January 2018 by Simon Sings
Horrible. I was lied to as the guy in the store told me the 65 dollar SIM card would cover panama, Costa Rica and Mexico. There is no such a plan. After calling T-Mobile I learned that I bought a card valid from the us only. Thieves! Avoid!!!! The salesman said he was from Nicaragua so he knew that the card would be working in the area. T-Mobile is horrible at leat in KeyWest.
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February 2017 by Casey Jones
Bought a G4 phone a little over a month a ago to replace my G2. It locked up and stopped working. Took it in to a young lady who knew nothing about the phone other than the fact I had to replace it with another. She ordered the new phone and after a week I was notified the phone was ready for pickup. went in , the same lady could not find the phone and with her disgusted attitude, like it was my fault, gave up. I waited to see the manager (who like wise , "put me on hold while she called someone else on a different matter.) She could not find my phone, but noticed a G2 had been ordered. I told her the service lady was not very smart and and should be flipping burgers. Terrible customer service, cannot handle simple exchanges. Will never go back.
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September 2016 by Anissah Tomas
These guys are awesome! The staff is always friendly and professional. They give great advice and don't try to push unwanted sales on you. They are knowledgeable and have great customer service.
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July 2016 by Charlie Lopez
loving the ambiance! Chris helped me out so much! i thought i wasn't going to be able to get a good plan and a nice phone and he helped me. Everyone in the store helped me feel comfortable and even gave me water. Thank you so much! i really felt like they really cared for me.
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May 2016 by Hugo Fontalvo
What an experience, the moment I walked In It felt like I was in a 5 star hotel. The service is fantastic, the employees are so happy, thank you so much for taking care of my needs. You truly are the best. =)
