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December 2023 by Valerie Tyszko
Buyer beware!!! The local sales tax is 7.5%. This store is charging the sales tax on the original purchase price which means if you buy an item that is on sale, you will be charged tax on the original price and not the sale price. This is illegal if the discount is one generated by the store and not the manufacturer as it was in our case. We purchased a Tommy Bahama shirt that was 50% off the retail price but when rung up, the employee charged us tax on the original price. We, as Floridians, pointed out that what they were doing is shady and they returned the monetary difference in the tax but we feel sorry for people that don’t know better such as tourists coming in from other countries that wouldn’t know and would get charged the extra money that I wouldn’t be surprised ends up in the pockets of the store owner. As a business owner in Florida, I know about charging sales tax to customers and having to pay it to the state in turn. What they are doing is unethical at best, illegal at worst.
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December 2023 by Audie proctor
Stopped by for Tommy Bahama shirt and the operator did an excellent job helping me out! Stop by for great apparel!
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February 2023 by Dave Beane
I recently visited island boutique in Key West and I found one employed there to be extremely professional and helpful I believe her name was Diana and she has dyed red hair simply amazing service and attitude the others in the store were far less professional and were downright rude the owners of the store audit be made aware of this fact. A friend of mine shop there earlier and found out that they were overcharged once they got back home on vacation they looked at the receipts and the clothing was cheaper than what they were charged in the store and they said they did business with a non-English-speaking employee there so buyer beware just deal with Diana she is honest! ?Dave BeaneMaine
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February 2023 by Geoffrey Beitner
An amazing store with amazing product lines. And even more impressive is the lady wi t h the red dyed hair who I presume to be the manager. She was very professional, informative, and especially helpful during my visit. However, much of her time seemed to be focused on other employees who did not project a professional image and strangely enough didn't speak English. Therefore the manager was faced with doing the jobs of everyone. As a customer I found this to be an inconvenience in trying to navigate a the store. So , I along with other customers had to gravitat to her( I think her name was Diana) while other employees simply stood around. Having owned and operated my own businesses I found this to be inappropriate for customers and especially stressful for Diana. Perhaps a n improvement opportunity lies in the selection of employees, as well as oversight and training. Ms Diana is the best asset you have in the store- she needs help by selecting qualified workers.
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February 2023 by Sharon Rose
I purchased a short sundress at the cost of $138 and when I got back to my cabin on the ship my receipt says I paid $154. I have tried calling the phone number listed and the one phone number does not work. The other phone number just keeps ringing. I tried to email address and it says suspended, I cannot get a hold of this place to get the refund of the overcharge.sharonb813/hotmail
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February 2023 by Kamola Rakhimova
I was there like a week ago, what a beautiful store , great selection and a really good customer service, thanks a lot. Definitely i will be back ?
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January 2023 by David B.
I need to say beware buying items at this store from anyone but the red haired girl , I think her name is Diana , ( she is absolutely beautiful & professional ) !! All the other employees speak no English and charge more for items than priced ..... I didn't notice till I got home . DaveMaine
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January 2023 by Peggy Tanner
I dragged my husband into this particular store to buy a particular $158 shirt. He asked to throw a small piece of trash away & was told no. Seriously? I'm about to spend money here, but you don't have a garbage can? Then act like you don't understand English? I will NEVER ask you to take my hard earned money EVER again. I promise.
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November 2022 by Michelle Ewen
Very nice store. Lots of great upscale island clothing. Staff was also very attentive and helpful.
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October 2022 by Ivon G.
If i can give them zero stars i would. Very rude staff, specially the lady in the pink hair. Also super expensive. Don't shop there. Go anywhere else in key west, friendly staff and better service.
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October 2022 by Fujoshi Perver 7w7
I love this store, I received very good service from a young lady, very nice
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September 2022 by D P
Typical tourist trap in the keys... They sell what everyone else sells. Tony Bahama clothing is beautiful and well crafted but in these stores they're still expensive. Interesting selection of clothing.
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February 2022 by Pascual Pedro
Love the people here i haD no problem with customer service will be back in the future
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February 2021 by Henry Verkamp
Knock off Tommy banana products. A lady who works there followed me around the whole time I was looking around. She made me feel very uncomfortable. They also at all more stuff than Tommy bahama. It is not a real Tommy Bahama store either. Don't go to this store.
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February 2021 by Steve Andrews
I had EXCELLENT customer service. Very helpful and courteous staff.
