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August 2023 by 081734744
Can't wait to video record this post office on my next vacation
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May 2023 by Brian Byle
Literally the best experience I have ever had at a USPS. My call was answered quickly and I received immediate help in finding a box to ship my vacation souvenir. Super friendly and attentive staff. 5 stars!
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March 2023 by James Wise
The amazing thing about this post office is that it is exactly like every other post office you’ve ever been to.
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January 2023 by Foss Mann
This post office is full of the laziest people. Calling them for help is completely out of the question, they just hang up. They refuse to even look for your package. I’ve never seen anything less professional
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December 2022 by Amber Rogers
Nor snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds but by God they can't be bothered to answer the phone.
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July 2022 by Kenny Liu
This post office actually sells parking spaces, $10 for an hour, and locks the car if you don't pay. Is this the national post office? it's scary
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May 2022 by C
Been calling the local post office for help, they never answer the phone The mail man that delivers to Truman base, stole my mail, called me a B *** followed me around, yelling and harassing me, scratched my mailbox just because he was mad I had not cleared my mailbox that day . It's unacceptable and I will have to file a police report. This explains why so many Amazon and other packages are not delivered or in mint condition.
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March 2022 by Elvira K.
Horrible! Very poor customer service! I called, and they just hang up on my like 4 times! And they didn't even say sorry! So disrespectful!
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February 2022 by Max M.
Terrible service tried calling 305- 294-9539 wait for an operator who never picked up the call. I made a complaint on line I paid $ 212.00 for a new po box in another state set up and hand delivered new forwarding address Feb 2 2022 still no mail they are not earning the pay check. I wanted to speak with the post master no luck what are we paying them for nothing that's what they don't care. Shame on Key West post office need better help Nightmare !!!
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February 2022 by Gerald S
There's a illegal scam going on at this Key West Post Office parking lot ! I am a Canadian Veteran traveling in my 2018 convention van. The parking attendant at this astonishment is charging $60 per vehicle to park overnight, per night. I paid for 1 overnight parking spot a t a discount of $40. At midnight on the 25th of January 2022, the local police were banging very hard on my van and woke me up to tell me that there is no sleeping in vehicles anywhere in Key West. They said to leave and find another place to sleep somewhere east about an hour drive. After spending money on restaurant and local bars plus souvenirs, I will never forget or return to Key West.
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December 2021 by Matt P.
The service here is awful. All the employees have an attitude and treat customers poorly. What a shame. If you don't like your job then go find a new one. There is no need to treat customers with such disrespect.
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December 2021 by Katie Sullivan
Went in twice to mail souvenirs home, and accomplished what I set out to do with no troubles. Staff was friendly.
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November 2021 by Doug Das
Took a bus down from Miami and only was only here for 6 hours, so I bought post cards across the street, and came to this PO and the lady was very nice helping me with the stamps and mailing. Nice, sweet, funny and served my needs.
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November 2021 by Bedjine Monclaire
The lady at the counter i believe her name was Sam she was very rude when I walked in to her I said good morning she didn’t even reply back she was rushing me like I was annoying her.
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August 2021 by Green House Booking
The staff is kind, polite and very helping indeed “the best that could be expected with seven short personnel”. Helping the whole island with our mail and an affordable way of doing business.I see some negative comments and the only thing I can add, if you don’t like the line at 8:30 AM, simply come after noon, that’s it. Maybe it’s a good idea to plan with an eventual line. When you’re screaming in your car because of a traffic jam on N. Roosevelt that’s your gig, disrespecting a staff that is bringing your online orders, sending your mail and fills out those money orders is unnecessary. Take a trip to Miami (or any big city) and you’ll start loving and appreciating the treatment at this post office.
