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August 2023 by Snipper G.
The pharmacy sucks the people that work there sucks if you have a medicine in stock and n a patient needs it u serve them not wait for the "regulars " to come in first n if there more u might help what the fuck kind of service is that worst Walgreens there is
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February 2023 by Terrygeorge1 T.
Terrible photo service. The photo booth is a mess. I submitted photos for frames to their one day service. After three days and four visits to the booth they finally tell me, having already shown me the order slip, that they can't find the order. Don't believe the website. Go elsewhere.
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October 2022 by G E.
Very poor service in the pharmacy. I took my wife in for a flu shot and she was told "the system is down." Rescheduled **on their reservation system** for the next day. Went in at the appointed time and was told "come back in two hours." Very poor service with no regard for their customers.
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April 2022 by Deirdre P.
Extremely helpful staff and caring pharmacist filling prescriptions for us out-of-towners. Offered discount card because we were self pay -
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April 2022 by Michelle P.
I had to visit Walgreens after my daughter had a baby a few days. We all had to take Covid Tests due to a family member testing positive. The young lady at the pharmacy counter was quite rude and abrasive. She was also not helpful. She never cracked a smile once and seems to genuinely hate her job. She might want to look into another line of work that doesn't deal with the public in customer service. Walgreens , maybe you can hire some employees who don't drive your customers away.
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December 2021 by Orlando R.
A one star is too good for this place. This has got to be the dirtiest Walgreen that I have ever visited. I don't think they ever sweep or mop the floors. The outside of the store is gross. Is hard to believe Walgreens will allow this filth to exist. Unfortunately I have no choice as a Snowbird to come here because of Lab Corp.
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December 2021 by Matthew S.
I love their photo center. It is so easy to upload photos to the Walgreens website, select the location where you want them to be picked up, and within an hour your photos are ready. Quick fast and easy. Just love it.
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November 2021 by Lidia A.
If I could give no stars I would. The manager here is just RUDE! I've ordered several photo orders and every time it's something with this manager.(I need to come back because it's only been to two hours since I ordered it, "my machine is down", I don't see your order, you need to come back another, etc) He always has an attitude. His always talking creole to his other employees right in front of you which I think is rude cause I'll be in the middle of telling him something and he'll just start saying something to his employee. Almost like his talking about me. When I explain what I need he always sucks his teeth like his a pain for him to do. I've also seen him have attitude with other employees. If there was another Walgreens near by I would go there but unfortunately there isn't. This guy need to be fired his attitude as a leader is the worst. I wish I would of got his name but I was so disgusted by him I didn't even want to look at him.
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September 2021 by Dave W.
This is a clean store and pharmacy. Standard Walgreens. Checkout is a little busy all the time but this is key west. Only a few drug stores and tons of tourists like me. I didn't have to wait too long at the pharmacy but checkout had like 12 people in front of me. Stay calm and carry on and life is good!
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January 2021 by Kelly C.
My daughter and son-in-law came to visit me and my son-in-law forgot his blood pressure medication. We walked into Walgreens and in less than 15 minutes the pharmacist transfer the prescription from a Walgreens in Texas filled it and had us out the door with his medicine. Customer service like that will keep me coming back.
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November 2020 by Karen W.
If I could give this negative stars, I would. I have had many altercations with this pharmacy, but I have to use it because my insurance is contracted with them. CVS was SO much better. On 11.19.2020 I saw a rheumatologist who prescribed 4 medications for me, one of them being Hydroxychloroquine. All of them were filled right away except for the HCQ. Walgreens texted me and said it would be delayed due to a problem with my insurance. I figured the insurance was balking because I was recently tested for COVID-19 and it was negative. However, I told Walgreens that the doctor had prescribed this for my autoimmune disease and that I really needed it. Walgreens said that they needed something from the doctor stating that this was not to treat COVID-19. I called the doctor's office and they said they would take care of it. So now it's 11 days later and still no HCQ. I call Walgreens and the pharmacist says (and I quote) "I do not show any prescription for HCQ in your profile. We don't have that prescription." I said, "How is that even possible? YOU are the ones who contacted me to tell me there was a problem with the insurance." She kept saying that maybe the doctor forgot to send that one. And I kept saying YOU contacted me about the problem. I hung up and called my doctor and the nurse said they had confirmation that it was received on 11.19.2020. This is, by FAR, not the first time this has happened. All the local doctors here in Key West wills end the scripts electronically, but they also give me a hard dopy because they KNOW that when I get there to pick up my prescription, the pharmacy will say they don't have it. Last year, strangely enough also in November, I had an earache and went to pick up my script. This is what happened (11.11.2019): I have had an earache all day. I went to my doctor and she prescribed some ear drops. She sent it to Walgreens and I came to the pharmacy counter and said VERBATIM, "My doctor sent over a prescription for ear drops for me", and gave her my name and birthdate. I am wearing a heart monitor at the moment (until I see my cardiologist tomorrow). I live 10 miles outside of Key West so it's challenging to keep the pads on - if you sweat, they come loose, so I am trying to not exert myself a lot and stay cool. I get the prescription, drive the 10 miles home only to discover that, even though all the prescription labels and info say NEO/POLY/HC 1% OTIC SUSPGREEN (EAR), instead I am holding an inhaler for asthma (Wixela Inhub Diskus 500/50 MCG 60S). I don't want to drive all the way back to Key West tonight and wait in line to get the medicine I should have gotten in the first place. This is not the first time something like this has happened.
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September 2020 by aleksandr shvartsburg
We were looking for digital splash camera. They didn't have camera that we were looking for. Using film camera it's not good idea
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January 2020 by Hussain Raja
Great customer service +1 855 485 0407 NO NONSENSE and GREAT SERVICE!!!
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December 2019 by Melissa Barton
Marie S in photo was amazingly helpful getting my holiday card order together.
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June 2019 by Stephen Aube
Great service in the pharmacy department