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April 2024 by Jerry P
Terrible coffee and donuts
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March 2024 by Christopher Gangnier
Brand new location. It looks very nice and clean. They got our order incorrect but were very nice and made the correction.
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March 2024 by lily san
Devastated that paying CUSTOMER'S aren't a priority at this location. I'm still battling customer service for my 9$ refund on two breakfast sandwiches my husband went to pick up for me via my mobile order a month ago he was told he would not be receiving because there was no bagels, and he was not refunded or offered substitutes they said to call customer service.... WHO IS REFUSING MY REFUND and it's become an entire case.And now TODAY I made the sleepy mistake and placed a hot coffee instead of an iced and was DEVASTATED to receive it. I was given a " sorry " and sent on my way.Starke Dunkin WOULD NEVER, They would have EASILY replaced it for an iced, because they CARE about the customer's. I then had to place a whole new order for an iced and went back through the drive thru and she had the AUDACITY to make a joke about making sure it was iced now??Since when did Dunkin start hiring people who don't care about the customers?? The people USED to matter. So glad I wasted atleast 8$ for ONE coffee today. I came here for the convenience of today because it's been a terrible morning and leave it to Dunkin to make it worse and remind me why I STOPPED getting coffee at my local Dunkin.
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March 2024 by John Velez
Nice to have a DD in Keystone. But they tend to run out of things.
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February 2024 by Verna Saxon
I don't remember the young man's name that waited on us but we were there at 830 and he was absolutely wonderful!
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January 2024 by Yvonne Serrano
Could be more attentive to their customers, no one e in the store but me an 3 workers yet it took 12 minutes before I was attended to. Not even a good morning how may I help you, instead WHAT DO YOU WANT!! and WERE ALL OUT OF THAT!!even though it's the only D.D. in the area, I won't be back.You just lost a potential daily customer.
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January 2024 by Maria Pollard
I had to wait, there was no one, the food tasted like chlorine. This was in Keystone Haight Flo.
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January 2024 by Quit Lurkin
The coffee is ok but the attitude of the people working the drive through is
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December 2023 by katherine townsend
Great
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December 2023 by Steve Futch
They had everything I wanted. Thanks.
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December 2023 by Jody Ruth Surprenant
Door Dash pick up. Order was complete and
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November 2023 by The Data Cage
Window sticker says they close at 7pm. Doors were locked at 6:45 today Oct 17th. I knocked and stood outside for a bit then gave up. Nice job y’all.
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November 2023 by Angela Scott
Went in no waiting. Staff was very friendly and knowledgeable about their products. Strongly recommend this Dunkin donuts.
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November 2023 by Jesse E
Service here sucks makes you sit in line for 15min and just keep saying oh just a few more minutes. It's a joke, has happened several times. If you open at 530, then get there early to be ready to serve at 530. They are lucky that there are no other options in this town or they would be out of business.
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November 2023 by Karen Elizabeth
Just awful service. Didn't know the name of the coffee I wanted so I looked it up and ordered at the window exactly as it was called. The cashier, who clearly did not give two craps about her job from the first words out of her mouth, said ok, [price], drive around. Pay, she hands the coffee out, had no whip or syrup or butter pecan, nothing. Looked at receipt and was charged for a regular ice latte. We pull around, I go in and show her my phone with the pic and what I ordered and she goes, oh, we are out of that. She could have told us at the speaker. Horrible service, and a subpar product, always. It was not my choice to go there, I will say that, and we had a gift card.