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April 2024 by Allan Kerner
Don't waste your time. They got the order wrong on both subs and didn't even give us the cookies ordered.
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February 2024 by Carol Morgan
Normal this place is great but the service was just awful this time and has been before in the past if u hatw your job that much get a new
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February 2024 by Ben Thomas
Ordered sandwich, went to pay with my subway coupon and was told they dont do paper subway coupons because they are privately owned and opp out of corporate subway benefits. My last time going to subway.
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February 2024 by Michael 24
$50 for 3 sandwiches. I ordered zero onions. Every sandwich covered in onions. I threw all three sandwiches in the trash after driving 13 miles each way to pick these up. I even left a 15% tip on a mobile order just so they’d actually care and make my food correctly. That didn’t work. Not only was every sandwich wrong it says in big black bold letters at the top of the receipt. Cut each sandwich into three pieces. Well, two of the sandwiches were not cut at all and the other one was cut into four pieces. Not that it really matters because I just threw $50 of onions in the trashcan. Now my family is eating cereal for dinner. I have been calling the store repeatedly for almost 2 hours and no one will answer. I have called every other store within 100 miles of my house and someone answers within seconds. I have also called corporate repeatedly and no one will answer. I have also texted with corporate, and the response that I got is that my order number that is clearly posted on the top of my receipt does not exist. So they offered nothing. This is the worst Customer Service I’ve ever received in my life. We also ordered a foot-long cookie that is in the trashcan because it was crunchier than a potato chip because it was so damn burnt. I spent $50 on trash and no one will help me. Awesome!
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January 2024 by Kristian B.
A few months ago I used the app to order a couple of subs for pick up--order was ready on time, pick up was easy enough-- but I'll never eat another subway sub from any location after the few unfortunate bites from the subs I picked up that day... can't explain I guess the ratio was off, the ingredients weren't "fresh" that day, we were so disappointed!
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December 2023 by Amber Sanchez
The roast beef is the best.
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November 2023 by John Drenning
Refused to accept a valid coupon that expires three weeks from today that we received in the mail yesterday.
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November 2023 by Dan Kent
They don't take the coupons that are delivered to mail boxes in the area. Was told this in a rather rude manner by some young man who seemed to be doing little work. Time to take order to some other business.
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October 2023 by David LaGrua
they suck ..oredered online...internet said recieved,,!! keystone heights!! deduct $35 from my acount . didn't get order...walked out after fight w/managment...no food!! showed all ..internet screen shot of order and $31 deduct from my account..plus time spent running...they suck!!
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October 2023 by Miles Hudson
Refused to honor their paper coupons. Guess it is too much a hassle for them. Last time we went the tomatoes and other toppings were so soggy and nasty I don't know why I went back. Franchise owner needs to figure some s&!$
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September 2023 by Road20677671518
they sick ..online order..they got money from bank...i walked outno food!! management u need trained!!
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July 2023 by Trippin Treatz
I drove 20 min to get there at 10:31 and she said she has a truck so no sandwich for me?
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July 2023 by Mary Foster
Delicious Food and Great Service!!!
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July 2023 by Richard Bombach
If you show up 40 minutes before closing, they’ll make it more than obvious that you’re inconveniencing their lives by having to continue to do their jobs.
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June 2023 by Jonathan Laney
DO NOT DARE BRING A COUPON IN THEY WILL NOT EXCEPT. AND THERE REALLY RUDE ABOUT IT TOOO.
