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January 2024 by Leo B
Excellent Customer service
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January 2024 by Beached Ferrari
Quick stop in for some simple DEF. Store was busy but convenient enough
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January 2024 by M. C.
ICE should be called, so many illegal aliens working there. The corporation should learn how to hire people who can speak English. This is still America.
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January 2024 by Melissa Crow (Melissa Acosta)
I forgot my wallet and had to have someone bring it to me and the gentleman behind the counter didn't mind. I have become a speed perks member and it has saved me on gas and I get perk bucks that I can use on my orders. You can save a lot of money.
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December 2023 by Nestor Ramirez
Excellent service!!+
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October 2023 by Jose Antonio Briceño
Excellent ?
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September 2023 by Sammy boy
Jose is extremely kind. He is so helpful, I drove from Lake Mary specifically to get assistance from him. He has so much knowledge and is willing to double check everything for you.
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September 2023 by Muhammad Hozefa
Amazing service with no complications whatsoever. Worked with Jose and he was extremely friendly and professional, took take of everything in a very timely and efficient manner.
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July 2023 by Stephanie Suarez
If you are a woman do not go in this Advance Auto parts. I was trying to pick up an online order I made and one of the guys made me extremely uncomfortable. I ended up walking out and calling my boyfriend to go pick up the order himself instead of me.I wasn’t sure if the worker was a manager or not but I should of trust my instincts and called the manager and file a complaint on that same day. But the guy just made me so uncomfortable the way how he was hitting on me I felt unsafe so I walked out.How he was flirting was I kept telling him about my online order and all he said was “oh wow… wow nice” and kept looking at me up and down and he proceeded to say the exact same thing over and over again.I freaked out and left. Please if you are a woman do not go in there! If this happens to you please file a complaint/ ask for the manager or record the situation!
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April 2023 by Glenn Teller
Had exactly ahat I needed and found with store staff!!! Hommercial Achount!!
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April 2023 by Ryan Sparks
Only carry the most expensive parts in store and have to order affordable parts online and pay shipping.
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March 2023 by Jose L Ojeda
Cordial treatment of the employees, friendly, positive attitude in addressing your problem with different alternatives.
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February 2023 by Melissa Acosta
I forgot my wallet and had to have someone bring it to me and the gentleman behind the counter didn't mind.
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October 2022 by sandman628
Past two days have been trying to get a pair of wiper blades replaced with the extended warranty purchased back in March without any success bc the sales rep I made original contact with at this location explained that he didn't have any access into the system in order to get them replaced w/ the warranty and to stop by tomorrow so the mgr on shift can process it for me. The next day, same rep explained that I just missed the mgr and he still couldn't assist w/ the exchange. So decided to give it another shot on Wednesday 8/31 same Kissimmee location, this time was assisted by Ashley. During the process she kept apologizing as trying to get the exchange going due to the system stalling at times, ( time for a Mac update Advance LOL!)and personally she knew how to handle the exchange correctly and was more knowledgeable in processing the receipts and correctly making the adjustments in the system for the warranty exchange, and even convinced me into purchasing additional warranty for the new pair of wiper blades. She shows good leadership, customer service skills and patience, but definitely that made my day after running back and forth, and even put a huge smile on my face after getting the blades installed for me. One happy customer!
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October 2022 by A R
A great auto parts chain. They have more things that you can order online and pick up in store. Great prices and ample selection. Associates are very friendly and knowledgeable to help you find the parts you need. Recommended!
