Advance Auto Parts in Kissimmee, located at 2650 Simpson Rd, offers a wide range of automotive aftermarket products and services. Customers appreciate the tremendous customer service, with staff members going above and beyond to assist. Many have shared positive experiences, highlighting the kindness and helpfulness of employees. For example, one customer praised a staff member for being exceptionally polite and providing assistance beyond just selling products. The store offers various free services, including battery testing, battery and wiper installations with purchase, engine code scanning, and battery and oil recycling. However, some customers have reported discrepancies regarding product details and service applicability, such as issues with battery installation for specific vehicles. One customer expressed disappointment after purchasing a battery that did not meet their expectations, leading to mixed feelings about their overall experience. Overall, Advance Auto Parts combines quality products with strong customer service, while also providing opportunities for savings through their Speed Perks loyalty program. Customers can call or shop online for convenience and access to same-day options.
