-
November 2023 by Alex Albrecht
Luis is amazing! Helped me out and was very patient while figuring out my problem. Customer service 11/10!
-
November 2023 by Lisa Albrecht
Luis, the store manager, assisted my daughter when she was stranded without her phone. The kindest person who was worried about the safety of a human rather than making a profit!
-
November 2023 by Maria Vargas
Terrible bad service, not interested in help customers, they told me they take returns from online shopping but next day was not able to do it. Just go to a corporate store, really???
-
November 2023 by Landon Johnson
The place needs to work in their customer service a tad bit—-manager mainly, but I got the information I needed I suppose. Led to me canceling my new iPhone order. But it’s not his store so what does he care.
-
November 2023 by Ellen Matza
They’re very patient and kind! They are informative and honest. They are not pushy at all but they got our business for sure!
-
September 2023 by Nicole Caroccio
Luis was very knowledgeable about the products and took the time to understand my needs. He also exceeded my expectations when it came to the delivery of my phone.
-
September 2023 by Ruth Ospina
Very friendly and knowledgeable staffVisit during the week to avoid waiting time
-
August 2023 by Cris Brunassi
Clean place with great equipment options and promotions. All are very attentive and pleasant. My special thanks to Emily and Andres, thank you for all your help and patience ☺️
-
July 2023 by Stefano Espinoza
DO NOT EVEN CONSIDER USING AT&T! I had a horrible experience that started in 2020, I went to this I store near international drive and the outlet stores; I requested to open a 2 lines for me and my sister and we set a monthly payment. I believe we set the payment to be 135 monthly for the two lines, next month my first payment came as 250 and I started to make complaints to the store manager (Jared) then he said that he would make sure they give me credits to lower the payment and this stayed like this for months! Nobody help me lowering my monthly payments and to pay over 250 for 2 lines it was outrageous!!! Then I decided to go with a different network and I transfer my number to T-Mobile which is the same company that I’m using now. Before I complete my transfer to the new network I called AT&T costumer service and ask about any debts or anything else that I needed to take care of before going on a different direction, they said everything was good and I should not worry about any other payments, they even gave me a case # and the name of the person; months later I get a phone call from AT&T claiming over $2k on debt and I explained that I already talk to costumer service I gave them the case # and the person’s name that talked to me back then… they said we don’t know that person and we don’t have any case number on our records and that I had to pay the debt! I refused to do it so they send me to collections. That not only caused me a lot of stress but my credit was affected! I made a dispute with a government entity and they help me taking that collection account away. Now a few weeks ago another collection company put the collection on my credit report and I am in a process of buying a house… it not only affect me emotionally but I had to be forced to pay $1400 to take this collection account away from my credit report and not loose the sale of the house! I should’ve close the deal weeks ago and now everything has been delayed! I asked AT&T multiple times where is the debt coming fromAnd they don’t even know because is not in their hands now. THIS IS BY FAR THE WORSE EXPERIENCE I EVER HAD AS A CUSTOMER.
-
July 2023 by Yasser Fares
Emily did a great job very helpful and accurateKeep the good workYasser Fares
-
July 2023 by Matt Brick
To my surprise…. This store would not sell me a phone at full retail price!!!! $1300.00 will go to another store. Ignorant people to say the least!!
-
June 2023 by jay money
Emily was great.. helped me with my voicemail that was inactive and having trouble
-
May 2023 by S NSR
I am ver impressed by their commitment and help. Particularly the lady ? Natalie, she was great despite first time visit their
-
April 2023 by eugenia killian
Stores no help tells you to call customer care can’t answer general questions just want to make a sale
-
March 2023 by J Rex
This place is ridiculous. They are not a corporate store so when things go bad they then go… oh we aren’t corporate so we can’t do that or help you out.Wasted three hours here with Chris who said he would get my phone fixed. Charged me 106 dollars to upgrade my phone and then told me they can’t upgrade me but that I had to go to a corporate store. I went to corporate and they told me to go back to this store to get my 106 dollars back and that no one else besides the store could help me. I went back and they wouldn’t refund the $106…. Multiple excuses like “go to your cc company, this is actually better for you,” and other horrible lies.Don’t go here… don’t trust them, go to a corporate store from the beginning.