AutoZone Auto Parts in Kissimmee, FL is a leading retailer of automotive replacement parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers have consistently praised the exceptional customer service provided by the store's employees. One customer had the "best experience ever" at this AutoZone location, highlighting the outstanding service of a young white male employee named Gideon. The customer noted that Gideon went "way beyond his expectations" to assist them and expressed hope that he would not be overlooked for any deserved promotions. Another customer had a battery die and called the store, where a helpful employee (possibly named Rajad) changed the battery promptly, even though it was close to closing time. The customer appreciated the kindness and efficiency of the staff. Customers have also commended the efforts of employees like Maricellys Torres, who worked diligently to find the needed part, and Jerson, who went "above and beyond" to help a customer with a bad battery. One customer, a nurse, was particularly impressed with Jerson's professionalism and assistance, stating that she would only use this AutoZone location going forward. Overall, the AutoZone store in Kissimmee, FL is praised for its exceptional customer service and the dedication of its employees, who are willing to go the extra mile to assist customers, even in challenging situations.
Carlos Castro was very helpful with helping me find my headlight!! Last minute I was in and out and I appreciated it so much! Thank you Carlos!!!
November 2025
Excellent service by Carlos and team . Just one guy with rude behavior ruined my overall experience. Got a new battery, checked and finally he blew it up by his behavior. Need to grab a cool mind .. customer service matters .
October 2025
Adriana M and Erlyn are the most helpful workers I've come across as of late. Got right to the point and solved a problem for me that I was running store to store trying to get taken care of. Highly recommend this location.