AutoZone Auto Parts in Kissimmee, FL is a leading retailer of automotive replacement parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers have consistently praised the exceptional customer service provided by the store's employees. One customer had the "best experience ever" at this AutoZone location, highlighting the outstanding service of a young white male employee named Gideon. The customer noted that Gideon went "way beyond his expectations" to assist them and expressed hope that he would not be overlooked for any deserved promotions. Another customer had a battery die and called the store, where a helpful employee (possibly named Rajad) changed the battery promptly, even though it was close to closing time. The customer appreciated the kindness and efficiency of the staff. Customers have also commended the efforts of employees like Maricellys Torres, who worked diligently to find the needed part, and Jerson, who went "above and beyond" to help a customer with a bad battery. One customer, a nurse, was particularly impressed with Jerson's professionalism and assistance, stating that she would only use this AutoZone location going forward. Overall, the AutoZone store in Kissimmee, FL is praised for its exceptional customer service and the dedication of its employees, who are willing to go the extra mile to assist customers, even in challenging situations.
Rajiv and Michael went above and beyond to help me replace my battery. Even the manager assisted from home and provided follow-up service. This was definitely the best experience of my life that I had at AutoZone.
January 2025
Many thanks to Maricellys Torres for putting in her effort and finding us the part we needed. Your attention is very good. We need people like that with that customer service at AutoZone
October 2024
My auto parts place. Always a pleasure to shop here.
