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March 2024 by Jean Garcia
I will almost guarantee you that if Daniel picks up the phone you will be put on hold for a long time and be hung up on after 20 minutes. I called multiple times today and got the same result.
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March 2024 by Dominic Thomas
Always loved these guys. I’ve been going here since 2015/16 and they never fail to disappoint. Their customer service is great, the tech are knowledgeable, and Christ do they work fast. 10/10 would recommend!
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February 2024 by justin l
Recycled old laptop battery for a small fee. Quick and great service.
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February 2024 by Vincent Roman
Daniel had a bad attitude. Called to check availability and specifically said Do you have a X model battery. And responded “if we got battery yea what model” Went to the store found my battery and asked for the motorcycle pieces that I had in my battery he gave me some random ones and after I got home they did not fit the battery I purchased. Now I have to go back tomorrow. Really wish would have been treated a little bit better. I know mistakes can happen but the service is what would have made this experience a much better one
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January 2024 by Ashley Cassidy
Russell was super helpful!!! The company should totally buy them all electric screwdrivers, made their job so much easier and faster for us.
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December 2023 by Gary Nichols
Helpful and knowledgeable employees and they had the best price for 6V golf cart batteries.
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November 2023 by Deb Helbert
We needed new battery for a mobility scooter. We were able to order online and pick up at the store. The gentleman even installed the batteries for us. Good price and great service.
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July 2023 by Nigella Otalvora
At the website said is open until 8 but the store is close at 7 pm ?
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May 2023 by Dano
Was look for a specific replacement battery for for a old motorcycle application, customer service was excellent, after a few questions the person lead to some options in which I chose a product that works great, very pleased with my purchase. Thank you
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May 2023 by Maridys Santiago
I went on Saturday evenig and the employee that was there and assist me was great. He explain about the guarantee for the battery and was very efficient and great customer service very polite and informative. Thank you for your service,sorry I didn't look at ur name tag but thank u
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May 2023 by Kristopher John Gonzales
Had my iPhone 6 Plus battery changed. Tech was very courteous, knowledgeable and professional.Will definitely go back to Batteries Plus at Greenwald Way, Kissimmee for my future battery service needs.
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March 2023 by Kathleen R.
This is the most disgusting place to purchase batteries for a disability scooter. My scooter kept dying when I was out that had to find a 120 outlet to plug in to continue driving.We thought it was the cart, took it in for repairs and the batteries were bad. 4 weeks after 1 year warranty!Except the batteries were bad for months,The manager at Batteries Plus wouldn't give an inch,Stupid us this the 2nd set in 2 years. Ash at 3308Thacker. Ave in Kissimmee, Fl would not call his manager for help, wish Ash would be fired.
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March 2023 by Brian Davis
First time I came here, they broke my watch and tried to play d*** about it, but I was stupid enough to give them a second chance. I went out of my way to come back here another day, 22 minutes before they closed, for 4 watch batteries. The only person working was outside changing a car battery. He said he'd be right with me. He comes inside 12 minutes later after leaving me alone inside, then proceeded to ask me if I'd be willing to drop off my watches and come back the next day to pick them up. I told him that wasn't an option, so he tried sending me to FH Jewelry Store across the street, which was already closed (and the only reason I came back here in the first place). He had me waiting there all that time, just to tell me that he has "other stuff to do" so, he couldn't help me before they closed in 10 minutes. I will never come back here again and you shouldn't either.
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February 2023 by T Morris (Scarecrow)
Like the old Radio Shack for Batteries and bulbs. Every time I go in one they have the odd ball item I'm looking for.
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December 2022 by Lorraine W.
I usually don't take the time to give feedback, but I wanted to make sure I left POSITIVE feedback here on the Batteries Plus Bulbs website, as well as on the yelp.com website, as the service I have received recently has exceeded my expectations. I had issues with my 2019 Chevrolet Traverse last week that resulted in my car battery dying completely. I lost audio, display, camera and a few other functions. Luckily, I was able to have my vehicle battery jumped so my vehicle was back up and running and avoided having to wait 70 minutes for Roadside Assistance, but the previous functions mentioned were still inoperable. I immediately took to my vehicle to my dealership's service department and waited 5 hours... for them to fix, literally nothing. I then had to wait 5 days to have an appointment with my dealership's sister location and when I arrived, they told me I would have to leave my vehicle there for TWO DAYS because they were backed up and behind schedule... just like my home dealership. I then sought advice from my brothers and friends and they suggested checking Auto Zone. I went to 3 different Auto Zones and they told me my battery was still good at 92%, yes, because it was *just* jumped. I didn't feel comfortable driving around waiting for it to break down again... Bottom line, Russell at the 3308 Greenwald Way N Kissimmee, FL 34741 store, tested my battery and saw that it was charged, but it was indeed a bad battery. He then looked up my battery type, told me the price and gave me all the info I needed to know. The battery was not in stock when I originally visited, but he followed up on me to let me know that the battery was available. I arrived shortly after all of the service lights popped back on and I don't remember the gentlemen's name, but he was also very helpful. He looked up my vehicle information, I purchased the new battery that carries a 4-year warranty, no installation fee, additional or hidden costs, he removed the old, put in the new and I was back in business with a brand new battery AND all of my functions returned!!! I was very, very happy!! Thank you so much to Russell and his co-worker!!! I HIGHLY recommend Batteries Plus Bulbs. The employees there have incredible knowledge of their products and service!!!
