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February 2024 by Brian Demers
I had a very pleasant experience. Clean environment, friendly staff, and prompt knowledgeable service.
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February 2024 by Rosilda Munoz
Everyone was very pleasant and friendly. I also like how i was presented with the recommended treatment and prices before they did anything so I didn’t feel financially pressured. I paid for what I wanted and what I could afford.
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February 2024 by Dana kirby
Take great care of our dog Quinn even knowing she has special needs
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February 2024 by Wildalis BaezRodriguez
They are very professional and treat the animals with a lot of love.
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January 2024 by TheShugluv7777
Caring, kind and knowledgeable
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January 2024 by Jayne T.
These people do not care about your pet. They just lie and make things up to charge outlandish prices. $1800 to include a list of diagnostic testing is absurd to pay, trying to say my fully vaccinated dog has parvo is ridiculous and shows they have no idea what they are doing. Took my dogs somewhere else, they are 100% healthy and ate something they shouldn't have and just needed antibiotics. the other dog got full blood work done, no signs of parvo. I would have paid $1800 for them to say nothing is wrong. These people are sick and disgusting and don't help anyone! You should be ashamed of yourselves for trying to take advantage of people. Made me wait an hour to try to swindle me into paying $1800 for unnecessary test. If they actually cared they would have recommended to test one dog, if one doesn't have parvo the other wouldnt but their end game was to try to swindle me out of over $1800. No she insisted all tests were necessary. And quote over $1000 I should have been able to speak with the manager or doctor myself but again they DO NOT CARE ABOUT YOUR PET, they just want your money. I called in my arrival at 9:55. Then had to wait. After being placed on multiple 5 minute holds I hung up ONE TIME while on hold to find other vet hospitals. Not one time did the nurse only give me the price of the unnecessary parvo test. This is not the first time I've had an incident here where I brought my dogs you charged me a bunch of money and then told me nothing was wrong with them so you literally were trying to do that same thing again!
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January 2024 by Kim I
Compassionate, caring, honest! Those are just a few words to describe the wonderful staff. We are snow birding in Florida and our cat (Carter) had to be put down on Dec 28 and we chose the closest vet hospital near us after reading the other reviews and they deserve the 5-stars because their service is just that! Thank you so much for a gentle and caring experience.
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January 2024 by Jill Sawyer
Excellent care and professional, caring staff.
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January 2024 by Lorenza Rosario
Very attentive. The attention of dr. Lopez was very friendly and informative.
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November 2023 by Dawn Jimenez
Always feel welcome and super customer service. Aurora is growing and bounding with trust with everyone she meets at BV. I also feel super secured when Aurora is in your hands. Thank you!
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November 2023 by Kate P.
I brought my dog in after seeing sudden signs of illness and behavioral changes. We were brought into a room where I gave the nurse a list of symptoms I'd witnessed and some history of my dog. She left the room and told me she'd be back with an estimate. This was before a veterinarian even looked at my dog. She returned with a tablet which listed a list of treatment recommendations, again, without even examining my dog. I had to go through the list and check off what I did and didn't agree to... and then the vet would see her. Once the vet saw her, I repeated the symptoms my dog was experiencing, and key facts were dismissed to her just being an older dog. He didn't even use an Otoscope when looking in her eyes and ears. A week later she died of a brain tumor. I felt like we were part of an assembly line, a money maker. Bellalago's operating procedures are completely insensitive, and they should practice being better listeners.
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November 2023 by Wonder Women
Awesome personnel in this location i took my sons puppy to them and they were great they took all the precautions to take care of him I had curbside service so that the other dogs would not be affected but the puppy was good just needed medication they were efficient, super friendly,super quick,very professional I even got a call from the veterinarian wanting to know what was going on with the puppy thank you for your services this was my experience on my visit
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November 2023 by Estefany Pacheco
Ever since we moved, we’ve never stopped coming here. I absolutely love the staff and how welcoming they are. The nurses and vets have always been amazing and I can say I truly trust them with my cats. They have never made me feel like they are ever in bad care and I appreciate how loving they are towards them. I would recommend for anyone.
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October 2023 by Dana Bennett
They are professional and understanding to the needs of my dog. The staff is knowledgeable and treat each pet as their own. The office hours are convenient with my work schedule. The office is clean equipment is modern.
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September 2023 by Karen Robinson
This was my first visit with my dog, Sobe. The girls at the front desk welcomed me with friendly smiles and was very courteous. Dr. Ramos was wonderful. She was very attentive and gentle with Sobe. She was also very informative on my dog's health history which I was very impressed. I look forward to bringing Sobe for many medical visits.