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November 2023 by Alex Samuel
Visited Flora Family Vet for the second time and I am very satisfied. Due to my work schedule it is very difficult to make appointments during the week. Luckily, Dr. Lima had availability on a Saturday to see my two senior pets (13 and 17) who need a lot of love and attention. The front desk and techs were very friendly and personable. The office is clean and spacious. Dr. Lima was very thorough, confident and had excellent bedside manner. He spent a lot of time explaining what was going on specifically and made sure all our questions were answered. Him and his staff even took the time to follow up days after the visit. All estimates were presented prior to doing anything which allowed us to make the best choice for our pets at the time. Very happy to have found Dr. Lima as we care for our pets in their final years!
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November 2023 by Eleizia Torres
Love this place! Took Reaper, and he had a good experience, btw loved the cheese! He got good care, the vet communicated with me, and the vet assistant or nurse helped me picked what treatment and what I wanted for my dog to get done that day. I appreciate! Excited to take my other 2 dogs to get care here and have a good team behind my back ?
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October 2023 by Kathy Gomez
We had a great 1st time experience. Everybody was really nice and my Puppy was treated with compassion, love and care. Shay, was excellent!! She took her time with us and explained in details information needed for our puppy. Her dedication and love towards us and our puppy was delightful. Thank you all for everything today.
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October 2023 by Squinto18
I called them today for an emergency appt since my original vet doesn’t take any walk ins on Saturdays. First time calling them and Lissete was very helpful and was able to accommodate us with short notice! I love that they have a separate entrance for dogs and cats! Staff very personable and friendly and tech Ashley H. Was very sweet, friendly and I just felt at home with their office. Dr Lima is an excellent Dr, very professional didn’t feel like rushing and took all the time to explain everything to us. I will definitely bring back Luna to their office everybody is nice & professional!
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October 2023 by Mireya Nazario
I'm from Saint Cloud and have my Vet there, but I had an emergency with one of my fur babies and they were very busy with appointments. I proceeded to call a couple of vets near me to see if they had space, and you can imagine:... it was Friday afternoon, they were all booked, but these people put me on hold and a minute later they gave me an urgent appointment. First, how cozy this place is. I loved the sofas! , make this place more welcoming. The friendly and professional receptionist who took my call (I love the way she repeated all the information I gave her to make sure it was correct). The other receptionist who helped me when I arrived, and the girl at the checkout, make the visit more pleasant. Not to mention Gabriel, thank you for your kindness and patience and your smile is a plus. Thanks to the Flora team!
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October 2023 by Mag Krlo
Last week went for the first time to have my dog nails trimmed. Technician did an excellent job. Yesterday took my cat for vaccine, doctors were very nice. Today I went again and the service was amazing . Shay , Tech is super nice and knowledgeable. Definitely they know how to treat people and pets very well. Also office is beautiful. From now they are my Vet for my 3 pets.
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September 2023 by We Bring The Party To You
Dr. Erica C. And Shay are awesome. Both are really knowledgeable, Shay is sweet and bonded with my Dog. My dog is usually afraid of vets. But both Dr. Erica and special Shay made us feel comfortable.
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August 2023 by Paige Brock
We were able to get a same day appointment on Monday when I called after my dog started showing signs of illness on Sunday. Dr. Lima was great! He listened to my concerns about my dog and did a careful exam. He recommended diagnostics and took time to explain the results to me for each one. The technicians and other staff were friendly and kind, even bringing a warm towel to dry my pup off with when we were caught in a downpour as she really hates being wet!I love that they were able to get us in quickly, make a diagnosis and provide medications to help my girl start feeling better right away. If I had had the same signs it would have taken likely at least a visit to a doctor, followed by a visit to a lab, a wait for results followed by a visit to a pharmacy. We are so lucky to have a one stop option for our pets to receive such quick and complete care.
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July 2023 by Brittany McGovern
WARNING! Flora vets are scammers. Boggy Creek was a great vet, until it was recently rebought by Flora. I went in with my 5 year old Cocker Spaniel for his yearly check in and they diagnosed him with grade 3 heart murmur. The doctor had NO remorse and told me he could pass away at any time or go to heart failure.He never had any heart issues and I was so upset. I scheduled the 800 dollar ECG as they recommended hoping he would be okay.In the meantime I saw THREE other vets who told me he had NO heart issues at all. They reviewed his records and told me the diagnosis they gave him was insane. He is perfectly normal and needs nothing. My best bet was Flora knew I had insurance and were looking to make some money. I’ve now changed vets and I’m just happy he is okay.
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July 2023 by Andrew Carrico
I took my dog here for a check up. Outstanding service and the doctor was spot on. Excellent value. I can’t say enough about the service I received. You won’t be disappointed.
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July 2023 by Vivimarie Gonzalez
I love this place! Everyone is always welcoming and kind and knowledgeable. Mrs. Shea is awesome! She’s our favorite my puppy goes crazy when he sees her. She is awesome with him and knows exactly how to work with him.
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June 2023 by Allison McIntyre
The staff at Flora Family Vet handled my fear-aggressive dog so well. It's always hard to find a vet that I feel comfortable taking my dog to because she is large and difficult to handle, but I feel confident the staff will continue to handle her well and work with me to find an anxiety medication procedure that works well for us.
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June 2023 by Jaycie Leone
Very nice and professional service. We were very satisfied and our baby girl Chloe loved the staff. She says the pets were the best. They were all very sweet.
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June 2023 by Mirelsa Gonzalez
I have been taken my pets to this vet clinic for over 20 years. Last Saturday my 2 fur babies had an annual check, blood withdrawn , vaccines, etc. Dr. Castaneda was our physician and she was not friendly with my babies as Dr. Lima is. Through the week I received a call about one of them creatinine levels and further examination was needed. Well, we took him the next day by appointment but as I was checking my voice-mail, apparently my other baby need further examination as well. Upsetting, because if they check the record for both they should know they are related and do the call once. We took the other one this Saturday and he needed to also be up on antiparasites med, in which, we have to ask them because of the positive results. The point is we got at home and they prescribed the medication for my other dog and left a voice-mail saying to don't give the medication, they realized it was prescribed to the wrong dog and that I needed to grab the right one on Monday. What if the med was given the same day and it harm the dog? Who's going to be responsible? Just frustrating.
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April 2023 by TJ Benrowski
I had to bring my cat Sassy in last minute due to her getting ill. The staff was so polite at getting us in, and Dr. Lima was unbelievably professional as well as his assistant Gabe. We appreciate your professionalism and your seriousness when taking care of our baby. We can tell you care about your job, and we have found our new vet.Thank you so much.
