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December 2023 by Thomas H.
Refuses to assist with their corporation vehicles. tire has slow leak and they refuse to fix
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October 2022 by Maureen A.
At Budget car rental on John Young Blvd.,You get the best preferential treatment in all of Orlando Florida. they also host Lyft service .
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May 2022 by Mouaz A.
The worst company in USA, really bad company worst customer service you can ever have. the guys are unprofessional. I really dont recommend you renting from them
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June 2021 by mackenzie t.
I rented a 12 passenger vehicle at the orlando international airport in horrible condition. The right side mirror was held together with a rope, the vehicle began to shake when pushed over 55 mph along with a number of other issues. We did not feel safe traveling in this car. When calling to look for a closer place to drop off the vehicle we were put on hold and transferred multiple times over a span of two hours. Just to find out that we were not allowed a refund and they weren't going to allow us to bring the vehicle to any of the closer budget rental areas. The only thing they offered was a roadside assistance service that would've cost us another $200. now we are having to take the back roads to being this vehicle all the way back to orlando international airport, and we're out over $1000. I don't recommend Budget in the slightest bit. Wish i could give zero stars.
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December 2020 by Jenny B.
Honestly wish I can leave "zero star". The service is terrible! Do not come to this location. When I arrived to this budget location there was no one at the desk, however there is a postit note with Nicole's name and phone number. When ask for her to help us she refused and said that she outside cleaning a car. She didn't want to stop what she was doing to come help a customer. TERRIBLE!! DO NOT COME TO THIS LOCATION!!
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February 2020 by Binky R.
First of all I had a reservation for a pick up truck when I got there at 8:15 the lady told me that the airport never brought the car over and I didn't even receive a car from there I had to go to another location was another 20 minutes out of my way to receive a car. when I got there the gentleman did not put the correct gas in the computer after he told me he was going to and they're trying to charge me for the gas as well now when I got back to return it mind you it's up to three hours to get my freaking car in the first place and then another two hours almost to return it. They charged my card 200 twice and then $89 my rental was supposed to be $44 there's no charge for $44 on my rental they completely overcharged me several times and now it's pending on my card for them to return my money not only that she was trying to give the guest next me a car with a broken window and said oh it's OK because it's not on the driver side ! this place is ridiculous I would not go to budget again at this location again.
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July 2019 by Misses Kay USA
The phone number listed as not even to the company
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May 2019 by Sebastián Contreras
Awful service, they didn't have the car that I order (with days in advance and prepaid) and they want me to take a replace (low tier car) for the same money
